Over the past few days we have had a significant amount of snowfall, something that we’re not used to experiencing in September. As this snowfall is so early in the season, trees still have their leaves and branches are bowing under the weight of the snow that’s been accumulating on them.
In some cases, branches have been damaged or fallen off of a tree. Due to the number of branches that have fallen or may fall, 311 and 911 are experiencing higher than normal call volumes. Trees that pose a risk to public safety are a priority.
If you are dealing with a situation related to this snow event and you aren’t sure who to contact please see the information below.
CALL 911 to report life threatening emergencies, including:
- Power lines that are sparking or on the ground.
CALL 311 to report fallen tree limbs, including:
- Trees leaning on power lines.
- Tree emergencies, including limbs that have fallen on roadways, houses and vehicles.
- Every fallen tree limb that is reported will be recorded in our database and placed on a map to determine priorities.
- Download the 311 mobile app for iPhone and Android to report your concern without any wait time.
ENMAX is aware of power outages across the city
- Stay informed of power outage status at enmax.com/outages or receive updates on the ENMAX Power Trouble line at 403-541-6100.
- If your power is out and you need to report a 911 emergency:
1. Use a landline plugged into a phone jack;
2. Use a cell phone;
3. If your cell phone does not have battery charge, go to a trusted neighbour’s house, nearest emergency station (Police/Fire), or commercial establishment.
In the event that you have to dispose of any tree branches or limbs that have fallen on your property, brush and debris can be taken to any of The City’s three landfills free of charge. When bringing debris from the snowstorm to a City of Calgary landfill, please let the staff know that you are bringing tree debris. Tree branches and limbs must not be mixed with any other waste material for it to be accepted free of charge, as tree debris will be mulched.
After a storm event like this, it’s a good time to inspect your trees for storm damage. Consider hiring a company that employs International Society of Arboriculture (ISA) Arborists to perform the inspection. For more information and other tips please visit calgary.ca/trees.
This content represents the personal views and opinions of the Ward Councillor and should not be taken as a statement of policy of The City of Calgary. The inclusion of any external content does not imply endorsement by The City of Calgary.