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Ward 11 News: Text with 9-1-1

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Ward 11 official website
Old City Hall with the Muncipal Building in the background.
On March 24th, we became the first Albertan municipality to offer Text with 9-1-1 for Deaf, hard of hearing, and speech impaired (DHHSI) citizens. This system will allow DHHSI citizens to converse with a 9-1-1 Emergency Communications Officer through text messaging in the event of an emergency.

If you are a DHHSI individual, you will need to register nationally with your wireless service provider in order to access the T9-1-1 service. By registering nationally, you will be able to use the service in other Canadian regions that have implemented T9-1-1 services when travelling in Canada.

I encourage you to visit to learn more about T9-1-1, including what municipalities in Canada currently offer this service.

Please be aware, T9-1-1 is not currently available for members of the general public. If you are not deaf, hard of hearing, or with speech impairment you will need to phone 9-1-1 in the event of an emergency.


This content represents the personal views and opinions of the Ward Councillor and should not be taken as a statement of policy of The City of Calgary. The inclusion of any external content does not imply endorsement by The City of Calgary.

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