City hosts Flood Recovery information sessions
Calgarians impacted by the flood are invited to attend public information sessions at which The City and partner organizations will be available to respond to citizen concerns around flood recovery issues.
Wednesday, July 31
4 -8 p.m.
Inglewood Community Association
1740 24 Ave. S.E.
Thursday, August 1
4 -8 p.m.
211 7 St. N.W.
These are drop-in sessions where citizens are invited to speak with specific City business units and external service providers on a first-come, first-served basis.
These sessions are meant for any citizens impacted by the June flood, not just the community in which they are being held. Additional sessions are planned in other locations in the coming weeks.
For more information regarding The City’s flood-related recovery please visit Calgary.ca/floodrecovery.
State of Local Emergency lifted
The City of Calgary’s local state of emergency, declared on June 20, 2013, was lifted on Thursday, July 4, 2013 at 10:16 AM. The Municipal Emergency Plan remains in effect as recovery and relief efforts continue.
A state of emergency was declared to give The City of Calgary power to conscript resources as needed, circumvent bylaws, and allocate finances as required to immediately address emergency situations and ensure public safety.
Under the Municipal Emergency Plan, the Calgary Emergency Management Agency and various partners will continue to work together in coordinating recovery and relief efforts resulting from the flooding.
While the city is no longer is a state of local emergency, Calgarians are reminded to stay off the rivers and away from riverbanks which have been badly eroded and are not safe.
As the scope of work narrows to address localized recovery and relief efforts, the following operational and process changes are underway.
Over the last number of weeks, The City has provided reception centres to help connect Calgarians displaced by the flood with essentials such as food, clothing and shelter. As the majority of citizens have now been connected, the need for reception centres has greatly diminished.
Effective immediately, the registration centre located at Centre Street Church has closed.
Housing and health needs
If you have been displaced by the flood, in need of housing, and have not previously registered at the Centre Street Church registration centre, please call 3-1-1 and indicate you have been displaced by the flood and in need of housing.
For counseling and emotional support services, please contact the Distress Centre’s crisis line at 403-266-4357. Trained volunteers are available to answer your call 24/7.
For information on community, health, social services and other agencies who can answer questions in many languages 24 hours a day, please call 211.
Community Support Centres
Community Support Centres were established in flood affected areas to support citizens and small business owners with information and coordination of required essential services. These Community Support Centres have now closed.
Coming together as a community
This flooding event has been an emotional time for all Calgarians, even those not directly affected. Friends, family and neighbours in Calgary and nearby communities have lost their homes, their possessions and even their lives. While this has been a difficult time, it has also provided an opportunity to come together as a community. These past two weeks we have witnessed an overwhelming display of love, compassion and strength. We have seen neighbours, friends and perfect strangers helping one another clear out mud, tear out drywall and insulation and remove possessions from flooded basements and homes. We have seen adults and children walking through affected communities offering food, beverages, face masks, tools and other items to residents and volunteers. Calgarians have donated their time, their money and their strength to put our city back together. They have organized fundraisers, taken people into their homes and collected clothing and items needed by our neighbours both in and outside of Calgary.
Over the past two weeks, our City has been in the spotlight on the national and international stage and we have shown the world exactly what it means to be a Calgarian. It means helping one another in a time of need. It means putting on the Greatest Outdoor Show on Earth only two weeks after the grounds were covered in flood water and mud. It means getting back up and looking forward not backward. I am proud of our city and the citizens who comprise it. I am also proud of the hard work that our emergency personnel and City staff have put in over the past two weeks to keep Calgarians safe, restore power to most of the affected areas, repair our roads and LRT and begin the long process of getting back to normal.
Thank you to all the local recovery volunteers and organizations who have greatly contributed to the recovery efforts. Your ongoing efforts are greatly appreciated.
If you would like to be part of the recovery efforts, you can register as a volunteer at yychelps.ca or look for opportunities on the VolunteerCalgary blog. A number of facebook pages have also been set up to connect volunteers with opportunities and needs, including:
Approximately 500 units were The Wedgewoods Condo's in Discovery Ridge. The parkades in these buildings were flooded and electrical and other systems damaged so it is not yet safe for residents to return. As of July 3, it was confirmed that there is no longer any ground water present and the crews began removing the mud and drying out the areas, with approximately laborers currently working on site.
Residents were able to return to their units as of July 15, 2013. A Fire Watch has been set up that satisfies the requirements set out by the Calgary Fire Department. Elevators are still down and work continues in the parkades. More information can be found on the Wedgewoods website. You can find updates on the Restoration work on a website set up by Ellis Don.
Residents displaced from The Wedgewoods are eligible for Provincial pre-paid debit cards. Please find information on how to apply below.
The Calgary Parking Authority has relaxed parking restrictions in the area surrounding the Wedgewoods in order to provide spaces for residents to park while the parkades remain closed. Please note that while parking restrictions have been relaxed, residents must still respect "no parking" zones and access points (emergency accesses and driveways) and may not park along the medians. These restrictions cannot be relaxed due to safety concerns. Please do not block driveways or accesses - if you are parked illegally, you will be ticketed.
Calgary Parking Authority has also provided Wedgewoods residents temporary parking permits for use at the 69 Street Station where the Discovery shuttle – Route 439 runs down to Wedgewoods. This will free up some space on the streets for those who do not mind leaving their vehicle at the station and arriving to their condo via Calgary Transit.
Passes are available on a “first come – first serve” basis at the Site office located in the Social Room of Chateau 30 through Ferdie 403-512-3285 or at the C-Era office 1537 – 9th Avenue SE.
Registration Centres Open in Calgary for Provincial Disaster Recovery Program
The Government of Alberta has committed $1 billion to the first phase of Disaster Recovery aimed at helping flood victims in Southern Alberta cover the costs of emergency recovery and reconstruction of their homes and businesses. Depending on eligibility, financial relief comes to these Calgarians in two forms - through a pre-loaded debit card and/or through the Disaster Recovery Program.
Pre-loaded Debit Cards - Calgary
If you were issued an evacuation notice during the floods and have been out of your residence for more than seven days, you will be eligible for a pre-paid debit card to help you with your immediate housing and day-to-day needs. In order to initiate this process, you must register as an evacuee with Canadian Red Cross - www.redcross.ca/abregister or call 1-866-696-6484.
In order for owners or renters to qualify, they must follow these steps:
Step 1: Register as an evacuee with Canadian Red Cross.
Step 2: Bring these identification documents to a debit card processing site:
- Social Insurance Number(SIN) card for adults in the household
- Photo ID for you and your spouse or partner, such as:
Proof of family connections to show relationships with your spouse/partner and dependents, such as:
- driver's license
- student ID
- employee ID
Proof of residence to show your main residence is in an evacuation zone, such as:
- health care card
- marriage license
- birth certificate
- car registration
- insurance policy papers
- utility bills
- rental receipt
NOTE: If you don't have a SIN card, photo ID, proof of relationship, or proof of where you live, you can still get your debit card by making a statutory declaration.
The Government of Alberta's site has all the current information on these pre-loaded debit cards http://alberta.ca/preloaded-debit-card.cfm.
Disaster Recovery Programs - Calgary
Calgarians whose homes and/or businesses were damaged by the flood can start applying for their portion of Disaster Recovery funding on Tuesday, July 2nd, regardless of how long they were evacuated from their properties. See the Alberta Government's June 29th News Release for full details on the program and how to apply.
Disaster recovery programs provide financial assistance for homeowners to repair or rebuild their primary residence and other uninsurable property damage and loss. They also help communities, small businesses and agricultural producers recover from disasters. The funds are intended to cover the costs of returning essential property to the condition it was in before a disaster happened.
The Disaster Recovery Program will also cover some compensation for ongoing displacement costs. The Government of Alberta may reimburse all or part of your hotel bills, or may provide you with a per diem. We encourage you to apply to the program and indicate that you remain unable to return to your building. Once an application is made, staff from the Government of Alberta will advise what kind of assistance you qualify for.
To apply, please follow the instructions below (taken from Alberta.ca):
When you go to the registration centre, please bring:
- Government-issued photo ID.
- List of damaged property with estimated measurements of square footage of your home.
- Photos of damaged property, time spent on clean up and any receipts. Bring these if available.
- Proof that you have displacement costs (eg. rent bills, hotel bills, etc.)
- An alternate mailing address if you are not living in your primary residence
- (Only if available) A letter from your insurance company confirming losses are uninsurable, a property tax assessment, and photos and lists of damaged property.
- If you are a homeowner, bringing your 2013 property tax assessment will help speed up the process.
Roderick Mah Centre for Continuous Learning
(Mount Royal University)
4825 Mount Royal Gate SW
10 am to 8 pm
There is free parking in Lot 7 and in the main parkade.
The Mount Royal location will remain open until July 25th. If you are unable to apply in person, there will be more than one opportunity to apply in the coming weeks and months. Details on new locations will be posted on Alberta.ca after July 25th.
Short or longer term accommodation needs
If you cannot stay with friends or relatives (or are currently staying in a hotel), the Government of Alberta is working on providing temporary housing for you while the building is repaired.
In order to register for temporary housing, you need to contact the Municipal Affairs Housing call center at (780) 422-8462 (dial 310-0000 first for toll free access). They will collect your information and will place you with accommodation as soon as it becomes available. Your local MLA should have up to date information and further details regarding this program.
After the flood - Hiring legitimate contractors
We have all seen the generous outpouring of support from volunteers and business organizations during the recent flood event in Calgary and the days following which included hours of hard work cleaning up damaged properties. If you are someone who’s property was damaged by flood waters, it is important you get it back to good order as soon as possible to protect your health and prevent further damage to your building and belongings.
Most likely, you will now need to hire people who can help with your rebuilding and repair work. Please be cautious as you do this. With such a high demand right now for building and renovation contractors in Calgary, it may be difficult to find the right one at the right time for the right price. Some individuals may see this as an opportunity to take advantage of others who find themselves in this vulnerable position.
Before you Commit, Make Sure They’re Legit is a document previously published by The City of Calgary’s Development and Building Approvals in partnership with the Calgary Police Services and the City’s 311 services. This document will help save you from potential contractor fraud by outlining steps to take to ensure the contractor you are considering hiring is a legitimate professional. Contact 311 if you have any further questions regarding this information.
This content represents the personal views and opinions of the Ward Councillor and should not be taken as a statement of policy of The City of Calgary. The inclusion of any external content does not imply endorsement by The City of Calgary.