Calgary's existing street lighting infrastructure is aging and also expanding as new neighbourhoods and infrastructure are developed. Calgary Roads and ENMAX have been working hard over the past year to work through a backlog in streetlight repairs and improve their response times to service requests.
I initiated a Notice of Motion at Council in October 2011 to address the backlog. This led to the creation of a roving night crew that works to identify and fix single-light outages, freeing up daytime crews to attend to multiple-light outages and more complex repairs. ENMAX put together a second night crew this spring, further improving response times.
Although the backlog continues, we have seen a great deal of progress over the past year. In March 2012, we had about 2300 reported lights out (3.7% of the streetlights citywide). That number has been brought down to 790, as of October 22. The number of reported streetlight outages has fluctuated between 700 and 850 for the last couple of months.
While the number of streetlights out continues to drop, we anticipate that the number of new outages may increase over the next couple of months as the ground freezes, which can cause the underground utilities to shift about, sometimes leading to underground faults.
You can do your part to ensure that streetlights are repaired by reporting to 311 when you witness an outage. Residents are encouraged to contact your Ward 6 office when a service request older than 30 days remains in queue, particularly if it concerns a multiple-light outage on a major or residential street.
This content represents the personal views and opinions of the Ward Councillor and should not be taken as a statement of policy of The City of Calgary. The inclusion of any external content does not imply endorsement by The City of Calgary.