The City of Calgary’s 311 Operations Centre is open 24/7! It’s there to provide the citizens of Calgary with direct access to a wide range of City information and services.
You can also access 311 Online through The City of Calgary website, which allows you to launch service or information requests. It gives users access to online forms, surveys, feedback, applications and other transaction-based services. If you use 311 Online, you will be asked to answer a series of questions in order to direct your request to the appropriate department, and then you will be provided with a tracking number for reference purposes.
311 can offer help and information for any number of things, including:
• Requests for building or home inspections
• Reporting missed garbage or recycling pick-ups
• Road and sidewalk repairs
• Broken streetlamps
• Snow and ice concerns
• Graffiti on public property
• Pet licensing and animal services
• The Snow Angels Program
• Construction and detours
• Bylaw services
• Business registration
• Catch basin concerns
The City of Calgary’s 311 Operations Centre is a useful and valuable resource for the citizens of Calgary and we encourage you to utilize it when required.
This content represents the personal views and opinions of the Ward Councillor and should not be taken as a statement of policy of The City of Calgary. The inclusion of any external content does not imply endorsement by The City of Calgary.