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Volunteering with the Victim Assistance Support Team

The Victim Assistance Support Team (VAST) is looking for suitable volunteers to become victim support advocates to provide information, support and referrals to victims of crime and/or tragedy.


  • You must be at least 18 years of age.
  • You must be an excellent communicator and able to converse effectively in English.
  • You must be able to commit to a minimum of 5 hours per week.
  • You must be able to pass a police security clearance and an application process.

Volunteer opportunities

Volunteers with the Victims Assistance Support Team will work in one of the following programs or areas:

  • The Call Centre: Victim Support Advocates initiate phone contact with victims of personal crime or tragedy providing case and court updates and information; emotional support and referrals to community agencies for counseling, bereavement and other appropriate supports. The call centre is located in Police Headquarters, 5111 47th Street NE.
  • The Court Support Program: Victim Support Advocates provide information on the criminal justice system through court updates; court orientation for victims and witnesses subpoenaed to testify and court accompaniment during preliminary hearings and trial. Volunteers in this program may work out of the Court Support Office housed in the Calgary Court Centre located at 601 5th Street SW.
  • The Crisis Response Program: Victim Support Advocates sign up for three, 12-hour, "on call" shifts a month to provide immediate, on-scene, crisis support to victims of crime and tragedy. A valid vehicle operator's license, and access to a vehicle is required. This program runs 24 hours a day, seven days a week.

Contact us

For more information about volunteering with the Victim Assistance Support Team, call 403-428-8398.