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False alarm penalty

As of March 1, 2017, the Calgary Police Service may impose a false alarm penalty as per Section 26, and the False Alarm Penalty escalating fee schedule set out in Schedule “B”, of the City of Calgary Alarm Services Bylaw 31M95.  False alarm penalties are issued to alarm agencies and payable to the Calgary Police Service for each false alarm communicated to the Calgary Police Service by the agency in any 12-month period. 

Number of False Alarms  (in a 12 month period)

        ​Penalty        
​1 ​$0
​2 ​$75
​3 ​$150
​4 ​$225
​5 ​$300
​6 ​$375
​7 ​$450
​8 ​$525
​9 ​$600
​10 or more ​$675

 ​ ​(60M2016, 2017 March 01)

Paying false alarm penalties

If you’ve received a False Alarm Penalty notice you have 30 days from the date issued to pay the penalty.  The penalty can be paid by cheque or cash (as indicated below).  Please ensure to include the bottom detachable portion of the notice with your payment.

Paying your penalty in person:

  • Visit the Alarm Bylaw Unit with your payment and alarm penalty notice at 5111 – 47 Street N.E.
  • Visit any Calgary Police Service district office to drop off your payment.
    Include your payment and the bottom detachable portion of your alarm penalty notice, and mark it "Attention Alarm Bylaw, mail code #609".

Paying your penalty by mail:

Please send a cheque with your penalty payment and the bottom detachable portion of your alarm penalty notice to:

Calgary Police Service
Alarm Bylaw Unit #609
5111 47 St. N.E.
Calgary, Alberta T3J 3R2

Disputing false alarm penalty

A false alarm penalty may be disputed by emailing a request for review to the Alarm Bylaw Coordinator at alarmbylaw@calgarypolice.ca.

False alarm

False alarms are defined as "a signal from an alarm system that results in a request to the Calgary Police Service to attend at a premises but where investigation, law enforcement or other emergency services customarily provided by the Calgary Police Service are not required" (as per Alarm Service Bylaw 31M95, Section 2.)

Alarm calls where Calgary Police Service has attended are reviewed daily, and, if applicable, a penalty notice is sent to the security alarm company for any false alarms.

Contact us

If you have any questions or concerns about your false alarm penalty, please contact us:

Field Data Unit - Alarm Bylaw customer service
Monday to Friday excluding statutory holidays
8 a.m. to 4:30 p.m. (phone)
8 a.m. to 4:00 p.m. (Westwinds front counter)
Phone: 403-428-8336
Email: alarmbylaw@calgarypolice.ca