Applicant Instructional Video
Note: If you require a Police Information
Check for Immigration purposes you can attend any of our locations in
person; as this is the only way we can process your application – you
cannot apply online with our ePIC system for immigration purposes.
Police Information Checks are more than a Canadian criminal record check. Also known as a Police Information Check (PIC), information is searched from three databases and the results will be provided on a Calgary Police Service certificate letter. Disclosure will include Canada-wide Criminal Record History, Vulnerable Sector Search (if required) and Police History; this includes Local Police Information and Alberta Provincial court records.
The Calgary Police Service processes Police Information Checks for employment, volunteer opportunities and other relevant purposes, as well; provides Police Record Check information for persons applying for a record suspension
(formerly a Pardon).
Are you security personnel, a locksmith or a private investigator?
The Government of Alberta no longer requires fingerprints or signed affidavits for security guards, locksmith and private investigator applications, according to the proclamation of the Security Services and Investigators Act on June 1, 2010.
If you have any questions about licensing processes under this new legislation please contact Alberta Solicitor General and Public Security's Licensing Department toll-free at 1-877-462-0791.
The Calgary Police Service will continue to perform employment Police Information Checks for these applications.
Obtaining a Police information check
Visit a Calgary Police Service location
and remember to bring:
Two valid pieces of government issued identification (Expired Identification cannot be accepted)
Photo identification can be one of the following:
Driver’s Licence (Interim operator's licence NOT vaild ID)
Alberta Photo Identification Card (Issued through Registry Agent Offices)
Permanent Residence Card (ONLY instance where ID with an expired date is acceptable)
Refugee Protection Claimant Document - Certified
Secure Certificate of Indian Status Card (Federally issued)
Aviation Document Booklet
For Minors between the ages of 12 to 15 who do not have any of the above photo identification
Non-photo identification can be one of the following:
for the Police Information Check.
For status of your police check please refer to the following website for current processing date. Once application is processed please allow 2-3 business days to receive, unless further follow-up is required of you to which you will be notified. You may also refer to this website to learn more about our online Police Information check process. The Police Information Check Unit will not disclose to a third party – any specific information will be disclosed to the applicant only.
If you have previously resided in Calgary and now reside elsewhere in Alberta, in another Province or Out of Country and require a Calgary Police Service Police Information Check, please see Police information checks for people outside Calgary.
Did you receive an attend letter?
If you receive an "attend" letter after submitting your application, follow instructions and
call 3-1-1 for an appointment at Westwinds location only.
Individuals are requested to "follow-up" and attend the Police Information Check Unit for a variety of reasons. Follow-up requests may be related to:
submission of fingerprints to confirm or eliminate a criminal record associated to an applicants information
to deal with outstanding warrant(s) on the National Police Computer System
disclosure of police related relevant occurrence report(s)
Failure to submit a self-declaration form if you have existing criminal conviction(s)
NOTE: The above information cannot be discussed over the phone; however the Police Information Check Unit will disclose this follow-up request when you attend.
What databases are searched?
The Calgary Police Service uses three search mechanisms:
P.I.M.S. - Local records of the Applicant's involvement with Calgary Police Service (Police Information Management System)
J.O.I.N. - The Alberta court system (Justice Online Information Network)
C.P.I.C. - The Canadian Police Information Centre system and R.C.M.P. National repository in Ottawa.
This Police information check only provides information found at the time of the check, on the above listed systems. The Calgary Police Service does not guarantee completeness of the information, as we are limited to information available on these systems.
This check does not include information found in any other jurisdiction's local police information system; nor does it include court information from any other provinces, except convictions registered on the National Repository for Canada and information entered onto the Canadian Police Information Centre System.
What disclosures are included?
Criminal Records - Adult and Youth (includes indictable, dual procedure and summary
Pending and outstanding charges
Outstanding warrants for arrest Canada-wide
Police Files/Information Reports: Relevant occurrences – this may include any interactions an individual has had with police as being disclosed, including mental health occurrences, if they are deemed to be relevant. A relevant occurrence may not have resulted in charges being laid, but will be disclosed if relevant or there is a potential risk to public safety
Records of not criminally responsible by reasons of Mental Disorder pursuant to s.16(1) cc (disclosed if relevant)
Judicial Orders while in effect: probations, prohibitions, peace bonds and recognizance conditions
Vulnerable Sector Records (pardoned sex offender)
Absolute Discharge for one year period
Stay of Proceedings for one year period
Conditional Discharge for three year period
Alternative Measures for one year period