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Administration Services Frequently Asked Questions

Administration

  1. Lapel Pins Program

Citizen Recognitions & Protocol

  1. If I know someone that is deserving of recognition, how do I go about having his or her work officially acknowledged by The City of Calgary?
  2. Many communities of ethnic origin celebrate a special day each year. Is there a way to have a flag raised at City Hall as a sign of respect and acknowledgement on that special day?
  3. Who would I call to get advice on corporate protocol and/or hosting?
  4. Why does The City of Calgary have a partnership with the Calgary Booster Club?
  5. How would a group or association request a proclamation from The City of Calgary?
  6. I am organizing a group of delegates to travel to Calgary to learn more about The City and its services and we may also want to meet with City Council while we are there. How do I reach out to someone within The City to assist me?

Administration

Q:  Lapel pins?

A:  Go to the Lapel Pins Program​ page for more information

Citizen Recognitions & Protocol

Q:  If I know someone that is deserving of recognition, how do I go about having his or her work officially acknowledged by The City of Calgary?

A:  In 1994, The City of Calgary established The Calgary Awards to celebrate and recognize outstanding achievements and contributions made by Calgarians.

There are five main award categories in which a nomination may be submitted: The Community Achievement Awards, The Environmental Achievement Award, The International Achievement Award, The Award for Accessibility and The City of Calgary W.O. Mitchell Book Prize.

Anyone, including individuals, businesses, not-for-profit organizations and youth may be nominated for an award. All nominees must meet certain criteria to be considered. All nominees must meet certain criteria to be considered. The nomination period runs for a 5-week period beginning mid-January and recipients will be announced in mid-June.

For more information, visit the Calgary Awards website or e-mail calgaryawards@calgary.ca.

 

Q:  Many communities of ethnic origin celebrate a special day each year. Is there a way to have a flag raised at City Hall as a sign of respect and acknowledgement on that special day?

A: The City of Calgary will fly flags of nations recognized by the Government of Canada on a recognized national day, or an organization banner. The flag or banner, if approved according to The City's Flag Policy, would be flown for one day on a flagpole at City Hall. All requests must adhere to the required flag specifications.

The Flag Raising Application Form contains more information on the criteria and application form to submit your request.

Q:  Who would I call to get advice on corporate protocol and/or hosting?

A:   For hosting and protocol at a domestic (Canadian) level, you can contact protocol@calgary.ca or call 403-988-5588.

 

Q:  Why does The City of Calgary have a partnership with the Calgary Booster Club?

A:  The City of Calgary partnered with the Calgary Booster Club in 1997 to recognize excellence of Calgary athletes, teams and coaches at the national and international level.  For more information on how an athlete, team or coach can be recognized, email protocol@calgary.ca or contact the Calgary Booster Club at info@calgaryboosterclub.com.

 

Q:  How would a group or association request a proclamation from The City of Calgary?

A:  Requests for Proclamations or Letters of Recognition are processed by the Citizen Recognitions and Protocol team.

The Proclamation or Letter of Recognition Request Form contains more information on the criteria and request form. Please review the criteria prior to submitting your request to ensure you are submitting the correct form.

For program messages or birthday or anniversary messages, requests are submitted to the Office of the Mayor.

Request a Program Message
Request a Birthday or Anniversary Message

 

Q:  I am organizing a group of delegates to travel to Calgary to learn more about The City and its services and we may also want to meet with City Council while we are there. How do I reach out to someone within The City to assist me?

A:  The City of Calgary is committed to ensuring a positive experience and reciprocal benefit to incoming visiting delegations and study tours.

Delegation visits foster friendly diplomatic relations and may be part of a broader visit and may have a broader agenda.

Study Tours build awareness and share knowledge of The City’s services, and contribute to The City’s reputation worldwide. There is most often a specific agenda with topic(s) pertaining to learning ‘best practices’ about municipal services. City staff with the subject matter expertise are often part of the study tours.

The Delegation Visit or Study Tour Request Form contains more information on the criteria and request form.