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Glenda Cole, Q.C.

Title: City Solicitor and General Counsel; General Manager, Law and Legislative Services Department

Areas of focus: Glenda is honoured to serve as City Solicitor and General Counsel for The City of Calgary and as the General Manager of the Law and Legislative Services Department.  In those capacities she is also a member of the corporation's Administrative Leadership Team and Senior and Corporate Management Teams.  Glenda feels very privileged to represent the tremendously dedicated professionals who provide a variety of legal counsel and advocacy, insurance and claims, security, and City Clerk’s Office services.

Career history: Glenda has held 13 different positions during her 32 years with The City.   She joined The City in 1987 as an articling student in The City’s Law Department.  In addition to having practiced real estate and planning law, she has also served as an Administrative Assistant to The City's Commissioner of Finance and Administration, as the Manager of Marketing and Special Projects in the Assessment Department, as a member of organizational review and information technology system review project teams, as a strategic adviser to a former City Manager, and as Assistant City Solicitor.  She was appointed City Solicitor and General Counsel in June 2013, in the middle of the state of local emergency declared during the 2013 flood.   Glenda was appointed as a General Manager on June 1, 2017 and assumed responsibility for the Law and Legislative Services Department on that date.

Most recently, from February 25, 2019 to August 30, 2019, Glenda served as City Manager for The City of Calgary while an executive search process was underway for a permanent City Manager.  In addition, from June through November, 2018, while serving as City Solicitor and General Counsel and the General Manager for the Law and Legislative Services Department, Glenda also served as the General Manager responsible for The City of Calgary’s 2026 Olympic and Paralympic Winter Games Bid Project and General Counsel.

Glenda holds a Bachelor of Arts (with distinction) and a Bachelor of Law degree from the University of Saskatchewan and a Masters Certificate in Municipal Leadership from the Schulich School of Business at York University.

Throughout her career Glenda has been an active volunteer with the Canadian Bar Association (CBA), having served as Chair of the National Municipal Law Section, Chair of the National Sections Council, on the CBA's Board of Directors and Finance Committee, and on various conference organizing committees.   More recently, she has spoken on the value of in-house law departments at the CBA’s National Conference in 2015 and at the International Municipal Lawyers Association Conference in 2016.  Glenda has also been involved as a volunteer with the Canadian Corporate Counsel Association (CCCA), serving on the organizing committee for the CCCA conference in Calgary in 1991 and co-chairing and speaking at the CCCA's National Conference in Calgary in 2016.

In 2003, Glenda was awarded the CBA's Louis St. Laurent Award recognizing exceptional service to the objectives and goals of the CBA. In 2009, she was awarded the CBA's Douglas Miller Award recognizing outstanding dedication and team spirit in her involvement with the CBA. She has also been honoured to receive the Queen Elizabeth II Golden Jubilee Medal for her work with the CBA and the Queen Elizabeth II Diamond Jubilee Medal for her work "creating a family of families" at the Sherbrooke Community Centre in Saskatoon, a long-term care facility at which her mom and dad resided. Glenda has also been the recipient of The City’s Star of Excellence awards for her work on various project teams.

In 2014, Glenda received her Queen's Counsel designation from the Province of Alberta.

Leadership philosophy:  Glenda subscribes to the view that "leadership" is not about possessing a title or position but rather, about the consistent display of behaviours aligned to the corporation's values of individual responsibility and collective accountability and the consistent demonstration of The City’s four Cs of character, commitment, collaboration, and competence.   This means that every City employee has the opportunity to be a leader.

Glenda has been privileged to work with, and learn from, Mayors and Council Members and hundreds of City employees throughout the corporation and she is very grateful for that opportunity.  She believes that the best leaders consistently demonstrate their passion for the service they provide, are absolutely consistent in the integrity and professionalism they display and act with compassion and empathy in their interactions with others. One of the opportunities Glenda most enjoys is mentoring City colleagues and seeking out opportunities to profile their gifts and talents and find opportunities for them to lead and excel.​​​​