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COVID-19 - Prevent the spread of illness

Updated April 1, 2020

According to Alberta Health Services, the public threat from the coronavirus remains low. For updated information visit

You can help prevent the spread of viruses, including coronavirus and other infectious illnesses with a few simple hygiene habits. This applies to when you are using City facilities or services like Calgary Transit:

  • Wash your hands frequently: This is the single most effective way of preventing the spread of disease. Use hand sanitizer when you can’t wash your hands with soap and warm water. The City provides multiple hand sanitizing stations in our facilities for the public and employees.
  • Catch your germs: Cover your mouth and nose when you cough or sneeze by using the inside of your elbow or your shoulder.
  • Avoid touching your face: In between handwashing, keep your hands away from your eyes, ears, nose and mouth.
  • Practice healthy habits: Eat well, exercise daily and get enough rest to help support your If you are experiencing fever, cough, difficulty breathing or other flu like symptoms, stay home and away from others and contact your healthcare provider. If you have questions or concerns about your health contact Health Link 811.
  • Choose alternative greetings to handshakes and high fives: give a wave from at least 2 metres away.
  • When using elevators, please remember to do your part to help stop the spread of COVID-19. This includes:
    • facing the wall inside the elevator
    • limit the number of people to 3 in each elevator
    • avoid crowding by waiting for the next elevator
    • avoid touching your face after touching the buttons
    • wash or sanitize your hands after leaving the elevator​

Additional resources you can use and share​:

The City is asking employers to move toward teleworking wherever possible, and to take other physical distancing measures like:

  • Social distancing strategies amongst staff and customers (2 meter minimum)
  • Choose virtual meetings
  • Create telework options for staff wherever possible
  • Limit public access to certain facilities/spaces
  • Explore ‘ghost shifting’, where one shift of staff completely leaves the office space before the other shift arrives and cleaning of common spaces occurs between the shift change.

How can I prepare?

For Calgarians looking to prepare, there are some simple things to add to your regular shopping trip. Consider grabbing a few nonperishable items that you would normally eat: there is no need to stockpile. Items like rice, pasta, soup, and frozen fruit and vegetables are always good to have. While it is best practice to have extra supplies, there is no need to buy in excessive quantities. One of the things you can do is replace medications if they are running low.