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COVID-19 (Coronavirus): Seniors Support

Return to COVID-19 - Support for individuals

Page updated: May 12, 2020

Essential Numbers for Seniors

Essential Numbers is a colourful, easy-to-read one-page chart detailing information seniors might need during COVID-19 / Coronavirus.

It includes information on 211, The Distress Centre, The Way In/ 403-SENIORS, mental health resources, and City of Calgary resources.


For up-to-date information on programs and services during the Coronavirus pandemic, please check the 211 Alberta - Resources for COVID-19 in Alberta list and use that Calgary and Area tab. You can also reach out to 211 by phone, text or chat: dial 2-1-1, text INFO to 211 or visit​ and click “live chat.”

Calgary Seniors’ Resource Society

Calgary Seniors’ Resource Society offers the supports and programs for seniors:

  • Volunteer Drop Offs (food, supplies, etc.)
  • Essential Transportation (important medical appointments)
  • Social Phone Support
  • Pet Assist (food deliveries, pet care, etc.)
  • Practical Kindness (urgent requests)

To access supports visit Seniors Social Supports or phone 403-266-6200. To volunteer visit Volunteer Opportunities.

Kerby Centre: Thrive Program- Grocery Delivery Service

The Thrive Program provides grocery and medication delivery for seniors who cannot leave their homes. The program is open to any senior regardless of income, including those in self-isolation.

Call 403-234-6571 to access the service.

Caregiver Alberta

Caregiver Alberta will continue to offer support through the Caregiver Advisor online programming. They’ve also added online Caregiver Support Community groups and online programming which can be found on their COVID-19 Resources page.

To connect with a Caregiver advisor call: 1-877-453-5088 (toll-free) or email

Mental Health Resources

Still need help working out where to get support for yourself or a senior in your life? Call 403-SENIORS (403-736-4677). Outreach workers assess, case manage and refer to resources; as well as provide supportive counselling.

Alberta Seniors Property Tax Deferral Program

The Alberta government also offers a Seniors Property Tax Deferral Program. This program allows eligible senior homeowners to voluntarily defer all or part of their residential property tax, including the education tax portion. This is done through a low-interest home equity loan with the Government of Alberta.

Fair Entry

Fair Entry is an application process for subsidized City of Calgary programs and services. This process will assess your income eligibility for multiple City programs with a single application. Visit the Fair Entry for more information.

All Fair Entry sites are closed. If you need to speak to someone in person about your Fair Entry application, please call 311 to get one-on-one assistance. This includes those who need assistance in a different language. Please do not come to a Fair Entry site.