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Response to COVID-19 (Coronavirus)

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COVID-19 Safety

Safety information - COVID-19

Caution

Cases of COVID-19, also known as coronavirus, have been identified in the Calgary Zone. The current risk level of contracting the virus is low. We will be monitoring the situation as it changes.

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Caution |  Safety information - COVID-19

Cases of COVID-19, also known as coronavirus, have been identified in the Calgary Zone. The current risk level of contracting the virus is low. We will be monitoring the situation as it changes.

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Stay safe and healthy


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COVID Safety Cards

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<div class="ExternalClassA5D061D3DDF942F88D5495A3309A88C4"><p>Learn the dos and​ don’ts of physical distancing and self-isolation.</p></div>

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Read more

http://www.calgary.ca/CSPS/cema/Pages/COVID19-Social-Distancing-Self-Isolation.aspx, /CSPS/cema/Pages/COVID19-Social-Distancing-Self-Isolation.aspx

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What is physical distancing?

Learn the dos and​ don’ts of physical distancing and self-isolation.

Read more

Prevent the spread of COVID-19

What can I do to prevent the spread of illness? How can I prepare?​

Read more

Changes to City services


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Changes to services

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<div class="ExternalClass1CDAECD9DE7746F1A00791D7D67E76B0"><p>​Recreation facilities closed and programs are cancelled. </p></div>

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Learn about credits and refunds

http://www.calgary.ca/CSPS/cema/Pages/COVID19-Customer-Credits-Refunds.aspx, /CSPS/cema/Pages/COVID19-Customer-Credits-Refunds.aspx

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Recreation facilities closed

​Recreation facilities closed and programs are cancelled.

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Blue, green & black bins

​Waste and recycling services have changed.

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Calgary Transit updates

​Keep up to date on schedule changes and how to stay safe on transit.​

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Utility bill relief program

​Learn about Enmax’s relief program to assist those affected by COVID-19.​

See all changes to City services​​​​​​​

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State of Local Emergency


The City of Calgary has declared a State of Local Emergency to support the Province of Alberta's efforts to contain the spread of COVID-19.

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Row Count: 1
ListCat: SOLE
ID: 4099

Updated March 20, 2020

We currently have a State of Local Emergency (SOLE).

State of Local Emergency (SOLE) Declaration Renewal

State of Local Emergency (SOLE) Order: Revocation of Facility Restrictions

State of Local Emergency (SOLE) Order: International Traveller Self-Isolation Requirement

State of Local Emergency (SOLE) Order: Facility Closure and Restrictions (Revoked)

State of Local Emergency (SOLE) Declaration

The capacity of events and facilities have been reduced to 50 per cent of their fire load card occupancy, to a maximum of 50 attendees.

  • Mass gatherings are now limited to no more than 50 attendees. This includes worship gatherings and family events such as weddings. Grocery stores, shopping centres, health-care facilities, airports, the legislature and other essential services are not included.
  • To limit the amount of time Albertans are spending in large crowds and crowded spaces, all Albertans are prohibited from attending public recreational facilities and private entertainment facilities, including gyms, swimming pools, arenas, science centres, museums, art galleries, community centres, children’s play centres, casinos, racing entertainment centres, and bingo halls.
  • Sit-down restaurants, cafés, coffee shops, food courts and other food-serving facilities, including those with a minors-allowed liquor license, are limited to 50 per cent capacity to a maximum of 50 people. Take-out, delivery or drive-through service is permitted. Licensed facilities will also be permitted to deliver liquor.
  • At this time, not-for-profit community kitchens, soup kitchens and religious kitchens are exempt, but sanitization practices are expected to be in place and support will be in place for this practice.
  • Until further notice, all Albertans are restricted from attending bars and nightclubs, where minors are prohibited by law.

The City is asking employers to move toward teleworking wherever possible, and to take other physical distancing measures like:

  1. Social distancing strategies amongst staff and customers (1-2 meter minimum)
  2. Choose virtual meetings
  3. Telework options for staff
  4. Limiting public access to certain facilities/spaces
  5. Ghost shifting – one shift of staff completely leaves the office space before the other shift arrives. Cleaning of common spaces occurs between the shift change.


Contact information

811 Health Link
If you develop symptoms, call 811.

911 Emergency
For medical emergencies, fire and police, call 911.

311 City of Calgary
For questions about City services, call 311 or submit online.

Alberta 211
A free helpline that connects you to community and social services in your area.

COVID19 related information

Government of Alberta
Information on public health orders, COVID-19 cases, updates from the Cheif Medical Officer, & financial support.
Alberta.ca/covid19

Government of Canada
Information on travel advisories, Canadian borders, economics and financial support.
Canada.ca/covid19​

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