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Supporting businesses during COVID-19

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COVID-19 Support for businesses

​​We know that navigating the COVID-19 pandemic has been tough for businesses. We’re here to help support you and do all we can to support our local economy.​​​​​​​​​

Latest updates


March 31, 2020

Federal government update: All businesses seeing 30% drop in revenue due to pandemic will be eligible for 75% wage subsidies.
Find out more at Support to Businesses - Canada.ca, or for questions visit Frequently Asked Questions – Temporary Wage Subsidy for Employers​​.

March 29, 2020

Business Improvement Area late payments cancelled until June 30
City Council approved the cancellation of any Business Improvement Area (BIA) Tax penalties between April 1 and June 30. This means that any business that has not already paid their BIA tax has until June 30, 2020 to pay a penalty free. A penalty of 7% would apply to taxes outstanding as of July 1, 2020.

Tax instalment payment plan (TIPP) payments decreasing
Non-residential property owners participating in TIPP will see a decrease in the April 1 instalment equal to the provincial property tax portion. This portion has been deferred for six months.

​​​Read more business updates​​​​​​​


 

Information for businesses


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Frequently asked questions about how Calgary is responding to COVID-19 for businesses

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FAQs for businesses


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City Council and Administration are working hard on what can be done to help both businesses and citizens. While we do not yet have a solution on property tax, we would like to highlight:

  • All ratepayers may elect to pay all, a portion, or none of their City Utilities (water/wastewater/stormwater and waste/recycling/organics for April, May, and June without interest or penalty, and have the amounts owing rolled into the remaining bills for 2020.
  • The Government of Alberta has announced similar provisions for gas and electrical bills; please contact your provider for details
  • the Government of Alberta has also announced it will defer the provincial portion of non-residential property tax for six months. This amount has been deducted from the TIPP amounts owing from April onward.

Regarding the city’s property tax, we are working on options for citizens and businesses.

The City of Calgary including our Council and administration is working with the Province to determine a direction that will be of the most benefit to all Calgarians. Property tax bills for 2020 have yet to be calculated or mailed. We traditionally mail property tax bills at the end of May with a payment due date of end of June. Given the enormous disruption to people’s lives and income, we are prioritizing a decision on our options for property tax relief, however, given that property tax is a funding mechanism that funds City operations and services, relief strategies require careful and responsible consideration. We’ll be posting up-to-date information on calgary.ca/covid19 regarding any impacts of COVID-19.​

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The Government of Canada is taking immediate, significant and decisive action to support Canadian businesses facing financial hardship as a result of the COVID-19 pandemic. Find out more here: https://www.canada.ca/en/department-finance/news/2020/03/canadas-covid-19-economic-response-plan-support-for-canadians-and-businesses.html#Support_for_Businesses

The City of Calgary is working closely with the province and the federal government to gain further information on the impacts to Calgary business of this relief. We’ll be posting up-to-date information on calgary.ca/covid19 as the situation progresses.

Additionally, ENMAX has launched a COVID-19 Relief program for customers and communities. Find out more here: https://www.enmax.com/news-events/news/reliable-service-customer-information

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The Insurance Bureau of Canada has created a COVID-19 Q and A page outlining how coverage is triggered and how business interruption policies work. Find out more here: http://www.ibc.ca/ab/business/COVID-19/

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The Canadian Federation of Independent Businesses has resources and information for businesses managing their workforce during this time. This includes a helpline. More information is available here: https://www.cfib-fcei.ca/en/tools-resources/covid-19-coronavirus-business

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The Calgary Local Immigration Partnership organization is sharing translated versions of key information from trusted sources, available here: https://www.calgarylip.ca/covid19-resources

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​​This information can be found at alberta.ca/covid19​.
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This information would be on your occupancy load certificate. Please refer to the Government of Alberta's restrictions on gatherings and businesses for up-to-date information.

Resources for small businesses


Local resources


Coming soon - City Facebook group for businesses

What are we doing to support businesses?


The City of Calgary working with City Councillors, partners and business stakeholders from various industries has created a Business Sector Support Taskforce. We are working to:

  • Serve as a conduit to the business community to share their immediate needs.
  • Make recommendations on short and medium-term solutions to support businesses and advocacy to provincial and federal governments.
  • Advise on, and implement, ongoing communications to various types of businesses; marketing strategies to immediately support businesses; and communications to Calgarians regarding business support.

We encourage you to provide feedback when contacted to and share our updates within your networks to help support our local business and economy.

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