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Engaging Vulnerable People: an Education Initiative


The Centre City has historically been the focal point for delivering programs and services to vulnerable and marginalized Calgarians, particularly those experiencing homelessness due to poverty, mental health and addiction issues.

People living and working in the Centre City have expressed an interest in better understanding vulnerable and marginalized Calgarians who live downtown. Social service agencies, business organizations, The City of Calgary and Calgary Police Service are partnering to provide workshops to respond to this interest.

About the workshops

Workshops provide participants with:

  • Accurate information about Calgary’s homeless population,
  • Sensitivity skills for relating to persons experiencing homelessness,
  • Safety and non-violent crisis intervention techniques to increase confidence, and
  • Increased knowledge of available community resources to contact the appropriate agency when help or advice is needed.


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Three hour workshops and 1.5 hour workshops are available. The three hour workshop takes place at a homeless shelter in the Centre City and includes a tour of the facility. The Calgary Drop-In & Rehab Centre (The Di) , Alpha House, The Mustard Seed and and Inn from the Cold are all partners in the program. Your group can choose the site you would like to visit.

The 1.5 hour workshop does not include a tour and can be conducted at a location

Who can access the workshop?

Workshops are designed for residents, community groups, business owners and their employees, who would like to train up to 15 people at a time. Larger workshops can be offered but our preference is to run multiple workshops with fewer participants.  


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Find out more about these partners

Social agency partners

Calgary Drop-In & Rehab Centre Logo
Calgary Drop-In & Rehab Centre
Alpha House Logo
Alpha House
The Mustard Seed Logo
The Mustard Seed
Sorce Logo
Inn from the Cold

Business partners

Calgary Downtown Association logo
Calgary Downtown Association
Victoria Park BRZ logo
Victoria Park BRZ

The City of Calgary partners

Calgary Police Service
Calgary Transit (Security)
Centre City
Calgary Community Standards
Calgary Neighbourhoods

Photo courtesy of Christina + Nathan Photography
Photo courtesy of Christina + Nathan Photography