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Report a street light problem

Report light outages using our online Street Light Outage map application. There are thousands of street lights in Calgary, maintained by different providers. The City contracts Enmax to maintain most street lights adjacent to our roadways. Street light repairs will typically be done within 30 days, weather permitting. More complex issues, including short circuits or underground wire faults, may take longer to repair. Report issues with street light poles through 311.

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Street light reporting

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<div class="ExternalClass1FBA051FC78445D3A030D84F1D4FE423">Use the street light outage map to report: <ul> <li>Burned out street lights, </li> <li>Flickering street lights, and/or </li> <li>Street lights that remain on during daylight hours.</li></ul> </div>

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http://www.calgary.ca/Transportation/Roads/PublishingImages/street-light-outage-map-application.jpg, street light outage map

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Report on outage map

https://streetlightoutage.calgary.ca/, Report on outage map

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http://www.calgary.ca/Transportation/Roads/PublishingImages/street-light-outage-map-application.jpg

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Report burnt out / flickering lights

Use the street light outage map to report:
  • Burned out street lights,
  • Flickering street lights, and/or
  • Street lights that remain on during daylight hours.
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Report damaged lights

Use the 311 online service request to report:
  • Physically damaged bulbs
  • Damaged street light pole, base or bulb covers,
  • Any other physical damage

Frequently asked questions about street light repairs


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ListCat: Street light repair FAQ
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​Reporting has never been easier! If you know the location of your street light outage, visit the Street Light Outage Reporting map. Enter the address or navigate the map to the location of the desired street light. When you’ve located your desired light, click on it, and select the outage type (light out, on during daytime, flickering). If you are unsure of the exact streetlight, you can indicate this in the street light location selection on the map.
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When a street light has been serviced by a third-party provider, the work order is updated and the outage indicator bulb on the Street Light Outage Reporting map will be automatically switched from red (Reported) to green. Clicking on a red outage will activate a pop-up, if there are additional issues in repairing the streetlight, they will be added to the Complication Note of this pop-up on the Street Light Outage Reporting Map.
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Typically, we attempt to visit and service street lights within 30 days of reporting. During winter months, street light outage reporting numbers increase due to the longer periods without sunlight. Our crews and contracted partners work hard to ensure lights are attended to within the 30-day window, however this timeline is weather permitting. Crews will make every effort to attend to a reported streetlight as soon as possible.
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Currently, physical damage can not be reported on the Street Light Outage Reporting map. Physical damage to street lights should be reported through the online 311 Service Request.
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  • Street lights in backlanes – please contact Enmax directly.
  • Street lights on Deerfoot Trail (provincially maintained):
  • Street lights on Stoney Trail (provincially maintained):
    • North (16 Avenue N.W. to 17 Avenue S.E.), please contact Carmacks.
    • South (Macleod Trail east to 17 Avenue S.E.), please, contact Chinook Operations.
    • South (Macleod Trail west to Glenmore Trail), please contact KGL.
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Use the online 311 Service Request to submit a street light inquiry, including requests for special streetlight installations.