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Community traffic study process

Community traffic study application process (updated Apr. 2019)

The City of Calgary is currently undertaking a review of residential speed limits, a key factor in how we assess, prioritize, and design traffic calming measures. The outcomes of the review are expected to address many of the concerns that community members regularly raise through the Community Traffic program and Traffic Study applications and may result in traffic calming measures being installed in many locations across the city. As such, we are currently not accepting any new Traffic Study applications until a decision has been made by Council on the Residential Speed Limit Review in Q4 2019.

Though we are not currently accepting new traffic calming inquiries, we are still actively working to:

  • Eliminate sidewalk gaps or missing links that exist in our sidewalk network
  • Enable safe travel for students to and from school (Safe and Active Routes to School program)
  • Assess spot improvements for traffic safety

Citizens are still encouraged to identify locations of concern in their community for these items by contacting 311. Submitting a formal application with resident signatures is not required. To report a traffic safety concern, please complete the following online form, call 311 or 403-268-CITY (2489) if calling from outside Calgary.

Once City Council has made a decision on the outcomes of the Residential Speed Limits Review, the traffic study process outlined below is subject to change.


The traffic study process begins once a community or individual location is identified as the highest priority according to the evaluation process, described in more detail in the Traffic Calming Policy.

Stage 1: issues identification

(Typical duration: 2 to 6 months)

  • City initiates Community Traffic Study
  • Letter and questionnaire mailed to entire community to identify issues and request volunteers for Community Traffic Advisory Committee (CTAC)
  • Information session: gather and share information between The City and residents
  • City establishes Community Traffic Advisory Committee
  • Collect and analyze additional traffic and safety data
  • Establish study goals and objectives

Stage 2: traffic plan

(Typical duration: 2 to 5 months)

  • Identify potential solutions, engage CTAC and City
  • Letter and survey sent to entire community to introduce proposed plan and determine support from community
  • Information session: to present the proposed traffic calming plan to community
  • Modify proposed plan if required and as appropriate
  • Letter sent to community to inform of recommended plan details

Stage 3: implementation

(Typical duration: 12 months)

  • Recommended plan to Council for approval (if required)
  • Traffic measures are installed

Contact Community Transportation

To report a community traffic concern or to apply for a community traffic study, please complete the ​following online form:

​​​​​eServices - Online form

Please note: If you are concerned about speeding in your community, please complete a Traffic Service Request​.

Speeding concerns

To report a speeding concern or dangerous driving, please contact the Calgary Police Service by:

  • Calling the non-emergency line at 403-266-1234
  • Completing a Traffic Service Request
  • Contacting your district office (see map​ for details) and speaking with a Community Liaison Officer.