Water Utility Bylaw 40M2006

Information in the bylaw specified penalty reference guide is provided solely for the user’s information and should not be construed as legal or professional advice. Visit the City of Calgary bylaw page​ for official bylaw information.​​

​Section ​Penalty ​Offence
Section: ​4(3) Penalty: ​$1000 Offence: ​Provide false information on application

Water conservation

​Section ​Penalty ​Offence
Section: ​16(3)(a) Penalty: ​$500 Offence: ​Fail to install Low Flow Plumbing Fixtures for new residential construction
Section: ​16(3)(b) Penalty: ​$500 Offence: ​Fail to install Low Flow Plumbing Fixtures for new industrial, commercial or institutional construction
Section: ​16(3)(c) Penalty: ​$500 Offence: ​Fail to install Low Flow Plumbing Fixtures for renovation project regarding a residential, industrial, commercial or institutional structure that requires a plumbing permit
Section: ​17(2) Penalty: ​Court Offence: ​Install or allow the installation of Once-Through Cooling Equipment
Section: ​18(1)(a) Penalty: ​$200 Offence: ​Allow Potable Water to run off parcel for 30 metres or more from edge of parcel
Section: ​18(1)(b) Penalty: ​$200 Offence: ​Allow Potable Water to run off parcel directly to catch basin
Section: ​18(1)(c) Penalty: ​$200 Offence: ​Allow spray or stream of Potable Water to run into street or sidewalk

Emergencies and water restrictions

​Section ​Penalty ​Offence
Section: ​20(5)(a) Penalty: ​$400 Offence: ​Outdoor use of water contrary to stage 1 restrictions
Section: ​20(5)(b) Penalty: ​$600 Offence: ​Outdoor use of water contrary to stage 2 restrictions
Section: ​20(5)(c) Penalty: ​$1500 Offence: ​Outdoor use of water contrary to stage 3 restrictions
Section: ​20(5)(d) Penalty: ​$3000 Offence: ​Outdoor use of water contrary to stage 4 restrictions

Protection of infrastructure and water supply

​Section ​Penalty ​Offence
Section: ​22(1) Penalty: ​$1500 Offence: ​Enter fenced area of Water System without permission
Section: ​22(2) Penalty: ​$1500 Offence: ​Climb upon structure which forms part of Water System
Section: ​23(2)(a) Penalty: ​$1500 Offence: ​Access or climb on Glenmore Dam
Section: ​23(2)(b) Penalty: ​$1500 Offence: ​Leave roadway or pathway on top of Glenmore Dam
Section: ​​23(2)(c) Penalty: ​$1500 Offence: ​Enter or remain in water of Elbow River within 50 m of concrete spillway of Glenmore Dam
Section: ​23(3)(a) Penalty: ​$1500 Offence: ​Disobey sign or cross barrier in Glenmore Area
Section: ​23(3)(b) Penalty: ​$1500 Offence: ​Enter or remain in or on water or ice of Glenmore Reservoir
Section: ​23(3)(c) Penalty: ​$1500 Offence: ​Place thing in water or on ice of Glenmore Reservoir or stream entering reservoir
Section: ​​23(3)(d) Penalty: ​$3000 Offence: ​Place or throw anything which may pollute or contaminate Glenmore Reservoir
Section: ​​23(3)(e) Penalty: ​$1500 Offence: ​Climb upon tamper or damage any works, pipes or structure within Glenmore Area
Section: ​​23(3)(f)​ Penalty: ​Court Offence: ​Allow connection to structure or device which drains into Glenmore Reservoir

Interference with water system

​Section ​Penalty ​Offence
Section: ​24(1)(a) Penalty: ​$1500 Offence: ​Damage, destroy, remove, interfere with Water System
Section: ​24(1)(b) Penalty: ​$1500 Offence: ​Interfere with another Customer’s use of Water System or attach device
Section: ​24(1)(c) Penalty: ​$1500 Offence: ​Use of boosting device to increase water pressure
Section: ​24(1)(d) Penalty: ​$1500 Offence: ​Installation of supply line upstream of Water Meter
Section: ​24(1)(e) Penalty: ​$1500 Offence: ​Installation of supply line upstream of Premises-isolating Cross Connection Control Device
Section: ​24(1)(f) Penalty: ​$1500 Offence: ​Tamper with, break or remove seal, lock-out device or lock-out tag on Water Service Connection or Water Metering facilities
Section: ​24(1)(g) Penalty: ​$1500 Offence: ​Attach any pipe to Water System or use water without consent of Director

Access to property

​​Section ​Penalty ​Offence
Section: ​25(2) Penalty: ​$1000​ Offence: ​Hindrance of City Employee or agent in duties relating to Water System

Obligations and rights of the customer

​Section ​Penalty ​Offence
Section: ​31(1)(e) Penalty: ​$1000 Offence: ​Failure to notify when Water Meter is not operating, is damaged or broken
Section: ​31(1)(i) Penalty: ​$1000 Offence: ​Failure to notify of broken seal on bypass valve or Water Meter within 24 hours
Section: ​31(3)(a) Penalty: ​$1000 Offence: ​Interfere or tamper with Water Meter or reading device
Section: ​31(3)(b) Penalty: ​$1000 Offence: ​Opening of bypass valve on a Water Meter or metering installation prohibited
Section: ​32(2)(a) Penalty: ​$500 Offence: ​Failure to provide Water Meter reading
Section: ​35(2)(a) Penalty: ​$1500 Offence: ​Failure to maintain shut-off valve
Section: ​36(1) Penalty: ​$1500 Offence: ​Unauthorized operation of Water Service Valve
Section: ​36(2) Penalty: ​$1500 Offence: ​Allow unauthorized operation of Water Service Valve

Cross connections and testing

​Section ​Penalty ​Offence
Section: ​37(1) Penalty: ​$1500 Offence: ​Unauthorized Cross Connection
Section: ​38(1) Penalty: ​$2000 Offence: ​Failure to install Premises-isolating Cross Connection Control Device in new, reconstructed or renovated premises
Section: ​39(3)(a) Penalty: ​$1500 Offence: ​Failure to test the Testable Cross Connection Control Device at the time of installation
Section: ​39(3)(b) Penalty: ​$1500 Offence: ​Failure to test the Testable Cross Connection Control Device annually or as required
Section: ​39(3)(c) Penalty: ​$1500 Offence: ​Failure to test the Testable Cross Connection Control Device at the time the Device is relocated
Section: ​39(3)(d) Penalty: ​$1500 Offence: ​Failure to test the Testable Cross Connection Control Device at the time the Device is cleaned, repaired or overhauled
Section: ​39(3)(e) Penalty: ​$1500 Offence: ​Failure to test the Testable Cross Connection Control Device of an irrigation system at the time the system is turned on at the beginning of irrigation season
Section: ​39(4) Penalty: ​​$500​ Offence: ​Fail to retain test records on-site
Section: ​39(6) Penalty: ​$500 Offence: ​Failure of approved tester to file failed Testable Cross Connection Control Device test report within 2 days where device not replaced or repaired
Section: ​39(7) Penalty: ​$1500 Offence: ​Failure of customer to replace or repair and re-test Testable Cross Connection Control Device within 5 days

Fire hydrants and cross connection units

​Section ​Penalty ​Offence
Section: ​40(1)(a) Penalty: ​$1500 Offence: ​Unauthorized opening or closing of hydrant or hydrant valve
Section: ​40(1)(b) Penalty: ​$1500 Offence: ​Unauthorized connection of device to fire hydrant
Section: ​40(1)(c) Penalty: ​$1500 Offence: ​Unauthorized use of water from fire hydrant
Section: ​40(6) Penalty: ​$100 Offence: ​Paint or allow to be painted a fire hydrant unauthorized colour
Section: ​41(1) Penalty: ​$1500 Offence: ​Allow access to fire hydrant located on or adjacent to parcel to be obstructed
Section: ​41(2) Penalty: ​$1500 Offence: ​Allow anything to interfere with operation of fire hydrant located on or adjacent to parcel
Section: ​43(3) *see bylaw for details Penalty: ​$1500 Offence: ​Fail to comply with hydrant connection unit requirements

Alternative sources of water

​Section ​Penalty ​Offence
Section: ​45(1) Penalty: ​$1500 Offence: ​Unauthorized use of water from source other than Water System to supply water to premises
Section: ​45(3) Penalty: $1500​ Offence: ​Unauthorized connection of alternate water source to Water System
Section: ​45(5) Penalty: ​$1500 Offence: ​Supplying water from one premises to another which could be supplied through its own Water Service Connection

Remedial orders

​Section Penalty​ ​Offence
Section: ​46(6)​ Penalty: ​$1000 Offence: ​Failure to comply with Remedial Order​
Section: ​47(1)(b)(i) 

 

Penalty: ​​$1500 

 

Offence: ​​Failing to comply with a requirement of the Director, Water Resources or Director, Water Services 

 

Section: ​​47(1)(b)(ii) Penalty: ​$1500 Offence: ​F​ailing to comply with a requirement or condition of a written approval or permit 

 

Section: ​47(1)(b)(iiii)

 

Penalty: ​$1500 Offence: ​Failing to comply with a requirement or condition of an agreement 

 

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