Citizen and Corporate Services

The Citizen and Corporate Services Division of the City Clerk's Office consists of:

  • The Corporate Records section, which includes both the Records Management group and the Archives group.

    The Records Management group provides training, consultation and support to Business Units, ensuring that The City is able to provide, protect and preserve its records in order to meet operational, legal, fiscal and archival requirements. The group coordinates records management activities throughout the Corporation including program development, training, policies, guidelines, governance, and updates to the Classification and Retention Schedule.

    The Archives group acquires, preserves, and provides access to The City's records of enduring value.


  • The Administration section, which delivers a diverse portfolio of small public-facing programs, provides general administrative support to the City Clerk's Business Unit (BU) and legislative meetings, and coordinates corporate and strategic initiatives for the BU.

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