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Our organization

What we heard

OUR STRATEGY What we heard.

We are always planning, running and building towards a Calgary that works for all Calgarians. Your voice matters: it's your city and your investment.

From ongoing extensive community engagement on projects and policies to surveys, pulse checks, and feedback, we're here to serve.

Making sure the path forward is the right one- for all Calgarians.

You said you want us to:


Maintain focus on our budget and spending:

Your investment builds a better Calgary for all Calgarians. We’re committed to smart choices and solid results.

Demonstrate value for the services The City offers:

​City services deliver the value on your investment. From work on city streets to working at City Hall, we want to tell that story.

Invest in infrastructure in the right ways, now and in the future:

Building Calgary in strong, smart and resilient ways now creates a better future. We’re able to meet any challenge.

Lead in management, accountability and transparency:

​You have a right to know what’s happening, and why. We’re going to be clear and transparent– in everything we do.

Engage citizens in the conversations about Calgary’s future:

It’s your city, your community- and your voice matters. We want to hear from you.


The annual Citizen Satisfaction Survey measures how we’re doing, what you think of our services and your overall quality of life in our city.

​​Visit Survey​​​