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Council Priorities - A city of inspiring neighbourhoods

Every Calgarian lives in a safe, mixed and just neighbourhood, and has the opportunity to participate in civic life.

Operating dollars will be directed towards various initiatives including social and recreational programs for citizens, as well as programs that assist and protect communities and the environment. Capital investments in established neighbourhoods include upgrades to established parks, recreation athletic parks, established area pools, and fire station rehabilitation. As well, for Calgary as a whole and within capacity, investments will be directed towards building new fire stations, upgrading of 9-1-1 technology, enhancing regional pathways, as well as lifecycle investments in aging building infrastructure and associated risk management.


  • 13,000 pet licenses issued per 100,000 population. (CSPS)
  • 61 events utilize the Municipal Complex Atrium and Plaza annually. (CS)
  • 15 years of planned land supply. (PDA)
  • 25% annual increase in threat risk assessments performed on assets identified as critical infrastructure.(CA)


  • 95% of Public Safety Answering Point 9-1-1 calls answered within 15 seconds.(CSPS)
  • 76% of first-in unit emergency responses to fire suppression incidents are within seven minutes. (CSPS)
  • 90% of citizens satisfied with Calgary's pathway system. (CSPS)
  • 20% of total population is within Activity Centres and 600m of Corridors as outlined in the Municipal Development Plan. (PDA)
  • Achieving quality standards in 95% of roads swept during Spring Clean-Up program. (TRANS)


  • Eight City-owned brownfields returned to productive community use via redevelopment, disposition, or interim activities.(UEP)
  • 78% of Calgarians agree they have easy access to places where they can get physical activity. (CSPS)
  • 75% of Calgarians report that arts and cultural activities and programs are important to the quality of life in Calgary. (CSPS)
  • Average safety rating of Calgary Transit services of 8.3. (TRANS)

Strategic Actions

Public Safety

N1 Keep communities safe by meeting and maintaining standards for crime prevention, fire response, and enforcement.

The City will:

  • Enhance information technology and emergency response systems and processes;
  • Increase the presence of safety personnel in the community, as well as cameras in high-risk areas;
  • Implement a Transit Peace Officer deployment strategy;
  • Support initiatives to reduce traffic speed in neighbourhoods;
  • Review and analyse existing City processes to ensure compliance with safety regulations.

N2 Build resiliency to flooding.

The City will evaluate, prioritize and implement lessons from the 2013 flood. Efforts will include:

  • Pursuing recovery and resiliency funding through relevant sources for impacted citizens, property owners and partners;
  • Educating and supporting neighbourhoods and communities to enhance preparedness, self-activation and build resiliency;
  • Developing a Parks emergency response plan;
  • Amending land use policy and regulations that support and implement flood resiliency initiatives;
  • Implementing the recommendations from the River Flood Mitigation Panel;
  • Ensuring long-term planning for infrastructure resiliency in public assets and facilities.

N3 Enhance The City's capacity and resiliency to prepare for and respond to pandemics, natural disasters and emergency situations.

In an effort to be response-ready, The City will:

  • Support businesses and communities in emergency planning and preparedness, building resiliency, and advancing business continuity and recovery;
  • Increase capacity and capability to respond to and effectively recover from emergencies;
  • Ensure financial capacity and stability to be resilient and responsive to future emergency situations;
  • Implement the multi-data centre strategy aimed to minimize the impact of and build resiliency in critical business systems that rely on technology (e.g. 311, 9-1-1, Water, Transit);
  • Leverage City-owned communications infrastructure for enhanced communications with emergency responders.

Great Neighbourhoods

N4 Revitalize the role and ability of community associations, and use of community facilities.

In partnership with the Federation of Calgary Communities, The City will work to increase the sustainability and vitality of community associations.

The City will also work with community associations and social recreation groups to support them in engaging residents and developing business plans that respond to community needs.

To address facility shortages, The City will:

  • Review current practices and maximize the use of facilities;
  • Implement new and more efficient processes for capital funding.

N5 Systematically invest in established neighbourhoods as they evolve to accommodate changing community needs.

In response to the changing trends in Calgary's established neighbourhoods, The City will:

  • Enhance the mobility of its residents through the Inner City Transportation Network Plan;
  • Work closely with communities to improve its parks;
  • Fund and partner with key stakeholders to redevelop and renew inner city facilities;
  • Support Centre City projects;
  • Repair and upgrade roads infrastructure to improve safety, accessibility and reduce environmental impacts;
  • Encourage the development of senior-friendly housing;
  • Work cooperatively with the Province to improve building codes for fire safety for care facilities.

N6 Manage and promote growth to achieve the best possible social, environmental and economic outcomes within financial capacities.

As part of managing The City's growth and development over the next 60 years, The City will, within financial capacities:

  • Implement the four-year Parking Policy work plan;
  • Implement transit service in new communities on a priority basis, as funding is available;
  • Intensify the development of city-owned lands within 600 metres of LRT stations;
  • Create employment centres outside of the downtown core;
  • Tailor City recreation facilities, programs and services to better address community demand;
  • Manage the city's environmental needs to achieve the long-term vision of the Municipal Development Plan and Calgary Transportation Plan.

The City will also continue to monitor key economic and financial indicators and forecasts, and seek alternative funding for growth.

N7 Develop a new funding framework to provide for infrastructure in new and redeveloping neighbourhoods.

To provide for infrastructure in new and redeveloping neighbourhoods, The City will:

  • Optimize and leverage on existing funding resources;
  • Ensure funding decisions are carried out with sound financial, legal, insurance and risk management advice;
  • Explore and promote new and innovative financing techniques and partnerships;
  • Work closely with industry stakeholders to update and implement new development agreements.

N8 Make it easier to build developments that meet our Municipal Development Plan and Calgary Transportation Plan objectives.

The City will:

  • Review development applications to ensure quality transit service is delivered in the future;
  • Acquire land and other properties that support the development of The City's Urban and Neighbourhood Corridors;
  • Keep the quality assurance of assets during and after construction at legislated standards to realize efficiencies;
  • Design roads and transportation facilities to updated standards.

N9 Provide great public spaces and public realm improvements across the city to foster opportunity for well used public spaces and places for citizen connections and urban vitality.

The City will provide great public spaces across Calgary by:

  • Applying the Complete Streets, Urban Design Guidelines and Underpass Design Guidelines;
  • Incorporating design approaches that create opportunities for communal gathering;
  • Increasing the use of the Municipal Complex for public, arts, and cultural activities;
  • Developing processes to facilitate returning City-owned brownfield sites to productive use;
  • Performing Crime Prevention through Environmental Design (CPTED) reviews of City Parks and Recreation facilities;
  • Ensuring that a majority of Calgarians are within comfortable walking distance (450M) of a neighbourhood park;
  • Providing skate parks to increase access to unstructured recreation;
  • Increasing public engagement for public art and implement changes to the process to further enhance the urban character of Calgary;
  • Linking sidewalks and bikeways to encourage pedestrian and cycle commuting;
  • Providing waste removal, recycling and organics recovery for city-wide events and festivals.

N10 Review The City's heritage processes to improve the protection and enhancement of heritage assets.

To preserve and protect Calgary's heritage properties, The City will review and address their critical and urgent lifecycle needs, including:

  • Creating a City-Owned Heritage Building Preservation Fund (with an allocation of up to $35 million);
  • Developing an inventory of such assets;
  • Improving the access to related archival material online and in-person;
  • Improving existing incentive programs that support effective rehabilitation and designation of these assets;
  • Working with heritage-based community groups to raise awareness and conserve Calgary's cultural landscapes.

N11 Promotion of public safety through education, prevention, and partnerships.

The City will promote public safety and awareness through education and engagement with citizens. An example of a regular platform that promotes safety initiatives is the annual Safety Expo for children and youth.

N12 Promote and strengthen community standards through facilitated compliance.

The City will review the Community Standards Bylaw, as well as the graffiti abatement and community clean-up programs.

From the enforcement perspective, Safety Code Officers will be empowered to address minor infractions through penalties.

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