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Council Priorities - A prosperous city

Calgary continues to grow as a magnet for talent, a place where there is opportunity for all, and the best place in Canada to start and grow a business.


  • $7.72 leveraged through partnerships for each $1 invested in FCSS.(CSPS)
  • 590 City-supported festival and event days. (CSPS)
  • 940,000 children and youth participant visits to City of Calgary Recreation programs, services and facilities. (CSPS)
  • 204 citizen-facing transactions can be completed on-line or with a mobile device. (CS)
  • 80% of Business Tax revenue is consolidated into non-residential property tax. (CA)


  • 80% of website visitors are able to complete their task via (CS)
  • 80% of Residential Improvement Projects Permits issued in less than 7 days. (PDA)
  • 80% of Single Construction Permits issued in less than 21 days. (DA)
  • 80% of customers served within 20 minutes of arrival at the permit /licensing counter. (PDA)
  • 91% of new and existing development within 400m of transit service. (TRANS)


  • 71% of Calgarians report that festivals are important to the quality of life in Calgary. (CSPS)
  • 90% of citizens agree The City practices open and accessible government. (CS)
  • Affordable housing units will be available for re-occupation in less than 30 days. (CS)

Strategic Actions

Economic Growth and Competitiveness

P1 Strengthen Calgary's position as a global energy centre and location of choice for international talent, investment and innovation through enhanced business development, marketing and place-making initiatives.

P2 Advance purposeful economic diversification and growth.

The City will support Calgary Economic Development Ltd. as it leads the implementation of the 10-year Economic Strategy for Calgary in various key industry sectors, including the Financial Services, Transportation and Logistics, Energy, Real Estate and Creative Industries. The establishment of the Calgary Film Centre is one example of fostering growth in our creative industries.

P3 Support civic, business and community partners, as well as business revitalization zones, to collaborate and attract local and global investment.

Working in collaboration with other partners, The City will:

  • Support the development and growth of Business Revitalization Zones;
  • Develop the Streets as Places Policy to help communities create and improve their public spaces;
  • Attract local and global investment in local communities;
  • Support Calgary's businesses through trade missions, marketing campaigns, and business development activities.

P4 Cut red tape and continue to foster a competitive tax environment to help small business succeed.

The City commits to greater streamlining of administrative services used by businesses. Business- and citizen-facing services will be reviewed and improved through consultations with industry representatives. These services include business licensing, development approvals, assessment-related services and complaints, collection of tax levies, encroachment agreements and real estate transactions.

Community Well-Being

P5 Seek out partnerships with other governments and community partners to achieve community well-being.

The City will collaborate closely with different levels of government, industry groups and institutions as follows:

  • Integrating business sponsorships and partnerships into community initiatives;
  • Pursuing discussions with the Alberta Government on the need to grow the provincial Family and Community Support Services (FCSS) grant to address population and inflation;
  • Collaborating with multi-sector and community partners to increase recreation opportunities to support active lifestyles including ensuring access to funding.

P6 Increase affordable and accessible housing options.

The City will deliver on this priority by:

  • Increasing the availability of affordable housing units;
  • Developing the Corporate Affordable Housing Strategy to clarify the roles of stakeholders and partners;
  • Negotiating funding and partnership agreements with the Province and other levels of government;
  • Reviewing and improving the administration of the affordable housing program;
  • Exploring and implementing other mechanisms to support such affordable housing options as secondary suites.

P7 Continue policies and programs to reduce the number of people living in poverty.

The City will work in partnership with the community to implement the Calgary Poverty Reduction Initiative (CPRI). In addition, The City will continue to work with low income Calgarians through the Fair Calgary Policy, the single entry system for subsidized city programs, and the Property Tax Assistance Program (PTAP) grants. The City of Calgary also supports the Community Services Program Policy which ensures direct service delivery programs to children, youth, families and low-income Calgarians to increase physical and ecological literacy and reduce social isolation.

P8 Respond to the needs of an aging population.

The City will continue to deliver services for seniors - from meeting the home maintenance needs of vulnerable seniors, to personal well-being, to the adaptability and accessibility of public spaces, such as City parks, facilities, sidewalks, walkways, buildings and transportation.

Corporate strategies that are focused on responding to the needs of Calgary's aging population include the Seniors Age-Friendly Strategy, the development of an active aging strategy and the Pedestrian Strategy.

P9 Cultivate the city's talent, diversity and energy to enable Calgarians to live creative lives.

The City will support cultural activities, sporting events and community celebrations in collaboration with Calgary Arts Development Authority.

There will also be opportunities for artists to create art to enhance public spaces and build Calgary's reputation as an international centre.

P10 Expand our library system and enhance access to technology and information.

The City will deliver on this priority by:

  • Expanding the library system with the construction of the New Central Library, as well as libraries in three of the four new recreation facilities;
  • Implementing The Digital Strategy to improve public access and ease of use of City information and services;
  • Providing citizens online access to road works locations and schedules;
  • Focusing on advancing open government and innovation through The City's Open Data Catalogue, improvements to and CITYonline, as well as
  • Expanding translation and language services.

P11 Facilitate programs and services for children and youth, including, in some cases, providing, a variety of affordable after school programs.

The Calgary After School program will continue to offer structured and affordable activities during critical hours, and quality after-school programming for vulnerable children and youth. Other services include enhanced recreation programming, as well as career and employment services.

P12 CSPS: Establish approaches and practices that welcome and support full participation of vulnerable populations in City activities.

The City will deliver arts, cultural and recreational services to vulnerable children and youth through its recreational facilities. Efforts to support these populations will be carried out through Corporate policies and plans, such as the Corporate Accessibility Policy, the Fair Calgary Policy, the Welcoming Community Policy and the Calgary Aboriginal Urban Affairs Committee (CAUAC) Strategic Plan.

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