The City's Plans and Budgets

2023-2026 Service Plans and Budgets

Every four years, The City creates service plans and budgets to deliver on what’s important to Calgarians. These documents provide the roadmap for how we deliver services to citizens and the financial plan to support our actions. As we are in the last year of the One Calgary 2019-2022 Service Plans and Budgets, work is underway to create the One Calgary 2023-2026 Service Plans and Budgets.

Public engagement

Results from our public engagement in February and March are now available.

Here are some of the key themes we heard:

  • Equity and inclusion are important to consider when making decisions about services and service delivery that impact all Calgarians.
  • Calgarians have high expectations about fiscal responsibility and receiving value for services provided through a balance of property taxes and user fees.
  • Quality of life for Calgarians is highly impacted by service affordability and citizens expect us to seek out efficiencies and cost reductions without lowering service levels.
  • Calgarians understand that increased densification will support increased efficiency for operations and services.
  • Collectively as a city, mental health and wellbeing are important and citizens expect services to reflect safety, accessibility and connections to create a sense of belonging for all Calgarians.

We appreciate all the time you took to let us know your thoughts on what you value about City services. The insight and input we get from you helps us understand your needs, which allows us to shape our four-year Service Plans and Budgets to better meet those needs.

Stay tuned for more opportunities to participate this summer and fall at

Talking City

You probably use dozens of City services every day, but have you ever wondered how and why those services are delivered to you?

An initiative called "Talking City" will help you learn about City services in a unique way. Through automated text messages, citizens can talk with select light poles, bus stops, public art pieces, inclusive playgrounds, swimming pools and more. The personified City service will tell you an interesting fact about itself and invite you to share what's important to you about that service.

Here is how the One Calgary 2023-2026 Service Plans and Budgets are being developed:

City Council establishes strategies that identify what Administration will focus on for the next four years to meet the citizens’ vision. These strategies help Administration decide which City services they should invest more or less in.

Administration uses Council strategies to develop scenarios for consideration. For example, what would happen to Transit service levels if the budget were held at 2022 levels. Each of these scenarios are reviewed and an optimal mix of investment in some services and divestment in others is reached. This will be determined based on making progress on Council Strategies and The City’s long-term plans, while at the same time ensuring that The City’s budget falls within Council’s indicative tax rate and available Capital funding.

Get to know the One Calgary 2019-2022 Service Plans and Budgets

Our current service plans and budgets outline how tax dollars and funding will be used to deliver the services Calgarians want and need until the end of 2022.

Learn more

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