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Hailstorm property tax relief program

2020 Property Tax Hailstorm Relief Program

On June 13, 2020, The City of Calgary experienced a hailstorm that caused over a billion dollars in property damage. The City is offering the 2020 Property Tax Hailstorm Relief Program to assist property owners who have been impacted by this hailstorm.

The 2020 Property Tax Hailstorm Relief Program is for property owners who have experienced hail damage by the June 13, 2020, storm. Qualified applicants can apply for one of the following options:

  1. to defer the 2020 property tax until December 31, 2021, without penalties for those property owners who have not paid their 2020 property tax
  2. apply for the preliminary intake to defer the 2021 property tax until December 31, 2021, without penalties for those property owners who anticipate they may face difficulty in paying their 2021 property tax

Applications will be accepted from November 26, 2020, to March 31, 2021.

Your property assessment may have been impacted by the June 13, 2020, hailstorm.

Qualifications for hailstorm tax relief


  • Primary residence impacted by the June 13, 2020, hailstorm
  • Property must be owner occupied
  • Residential properties only

Those paying property tax using the Tax Instalment Payment Plan (TIPP), or through principal, interest and taxes (PIT) with their mortgage company/bank, do not qualify for this program.

Hailstorm tax relief application


Prior to applying ensure you have read the terms and conditions of the program.

To apply for the 2020 Property Tax Hailstorm Relief Program, you will need the following information:

  • roll number,
  • property address, and
  • a copy of the documentation showing your proof of claim and claim number for June 13, 2020, hail damage OR supporting information if you do not have insurance, or your insurance claim for hail was denied

Can’t find your roll number? Contact Property Tax to request your roll number before completing the form.

NOTE – When you have successfully submitted your application, the screen will display a success message. Print that screen for your records. You will not receive an email confirmation.

Questions about applying


The property owner needs assistance to apply, am I able to help them?

The hailstorm application can be completed by the property owner or by an agent/advocate on their behalf.

How does a property owner apply?

The property owner or their agent/advocate should complete the secure online application form, found above on this webpage, no later than March 31, 2021. For those who do not have internet access, an application can be requested by contacting Tax.

When should I apply for the 2020 Property Tax Hailstorm Relief Program?

Applications will be accepted from November 26, 2020, to March 31, 2021.

What types of supporting information will be required?

When you apply, you will need to upload a picture (JPG, JPEG) or scan (PDF) of the documentation showing the proof of insurance claim and claim number for June 13, 2020, hail damage, OR if you do not have insurance, or your insurance claim was denied, you will need to provide details on the application. 

I am considering applying for the 2020 relief option. When would I need to pay my 2021 property tax by?

Your 2021 property tax will be due by the due date on your 2021 property tax bill or penalties will be applied in accordance with the Penalty Bylaw 8M2002.

The City will notify you by April 2021 if you qualify for the deferral of your 2020 property tax until December 31, 2021, without penalties. Penalties will be applied to your account per Penalty Bylaw 8M2002, however, the amount of the accumulated penalties will be credited to your account after Council approval in September 2021.

I am considering applying for the 2021 relief option. When would I need to pay my 2021 property tax by?

The City will notify you by April 2021 if you qualify for the deferral of your 2021 property tax until December 31, 2021, without penalties. Penalties will be applied to your account per Penalty Bylaw 8M2002, however, the amount of the accumulated penalties will be credited to your account after Council approval in September 2021.

If you have not paid your 2020 property tax and choose to apply for the 2021 preliminary intake, penalties on the outstanding 2020 property tax will continue to be applied as per Penalty Bylaw 8M2002.

I haven’t paid my 2020 property tax and I anticipate that I may have difficulty paying the 2021 property tax. Can I apply for both years?

No. Property owners affected by the hailstorm must select either 2020 or 2021 for property tax deferral. If you need assistance deciding which year to apply for, contact Tax.

There are other programs that offer assistance to property owners. Visit Property tax assistance program.

If my property was damaged by the hailstorm on June 13 but I don’t live in one of the highly impacted neighbourhoods in the North East, am I still eligible to apply?

Yes. If your primary residence was impacted by the hailstorm on June 13, 2020, and you meet the qualifications for the 2020 Property Tax Hailstorm Relief Program, you will be eligible for tax deferral regardless of location within the City of Calgary.

If my property was damaged by a hailstorm in 2020 but it wasn’t on June 13, am I eligible?

No. The 2020 Property Tax Hailstorm Relief Program is only available to those primary residences with hail damage or affected by the June 13, 2020, hailstorm.

Do rental properties or commercial properties qualify?

No. This program provides support to residential properties that are owner occupied only.

Questions about the program


Will my property tax be cancelled or reduced?

No. The Hailstorm Property Tax Relief Program is a deferral program. Affected property owners may apply to defer payment of their property tax to December 31, 2021, to assist with additional costs associated to the hail damage.

If I was impacted by the June 13, 2020, hailstorm and have not paid my 2020 property tax and received a penalty, will my penalty be refunded?

No. If you apply and qualify for the 2020 property tax hailstorm relief, the amount of the accumulated penalties will be credited to your account after Council approval in September 2021.  You will have until December 31, 2021 to pay the 2020 property tax. However, the 2021 property tax will not be part of the relief program. Payment of the 2021 property tax is due by the due date on your 2021 property tax bill or penalties will be applied in accordance with Penalty Bylaw 8M2002.

Alternatively, if you choose to apply for the preliminary intake of the 2021 property tax hailstorm relief, the 2020 property tax will not be part of the relief program. Any outstanding 2020 property tax will be subject to penalties in accordance with Penalty Bylaw 8M2002. 

If I was impacted by the June 13, 2020, hailstorm but already paid my 2020 property tax bill am I eligible for a refund so I can take advantage of the deferral?

No. Any property tax already paid is not eligible for a refund.

If you anticipate you may face difficulty paying your 2021 property tax, you may apply for the preliminary intake of the 2021 property tax relief option.  The 2021 property tax will be deferred until December 31, 2021, without penalties.

I am on TIPP, will I qualify?

No. You will not qualify.

If you pay through TIPP, you don't need to worry about the payment deadline or late payment penalties.  If you are thinking about cancelling TIPP to apply for this program, Contact Tax as there are other financial impacts to consider. 

My mortgage company/bank pays my property tax, will I qualify?

No. You will not qualify.

If you pay principal, interest and taxes (PIT) to a mortgage company/bank, the company is collecting property tax from you with each mortgage payment taken. Your mortgage company will pay your property tax by the due date. If you are unsure if you are paying PIT, contact your mortgage holder.

Questions on submitted applications


How will I know if my application has been accepted?

Once you have submitted your application using the secure online form, the screen will display a success message.  Print or capture that screen for your records as proof of successful submission. If no message appears, the application was not successfully submitted, and you must try again.

All property owners will be advised of the status of their application by April 2021. All applications will be presented to Council September 2021 for decision. Notification will be mailed to the property owner(s) of all approved properties after that time. 

I applied for the program, then sold my property, will I receive the credit?

No. If the property is sold, the tax relief application will automatically be cancelled.