If you’ve decided to speak with those involved, there are a number of ways you can start the conversation. We all naturally feel a little threatened or defensive when challenged about something we’ve done. Consider mentioning the issue in a neutral setting, when others aren’t around, or when things are calm.

Bystanders are individuals or groups who witness or hear about inappropriate workplace behaviour but aren’t directly involved. It can be difficult for bystanders to know what to do if they are unsure about the facts, unfamiliar with the people, or worried about making the situation worse. Bystander options include intervening, following-up with the people impacted, or both.

Below are some examples of what you can say to speak up, intervene or follow-up.

As employees, it is important that we are able to ask questions and raise concerns about our Code of Conduct freely, and with an expectation that our concerns will be taken seriously and treated fairly.

We are committed to protecting the rights of employees who:

• who report violations or suspected violations of our Code honestly and in good faith
• those who co-operate in Code-related investigations
• those who raise questions about our Code, a business practice, decision or action
• those who seek guidance on how to handle a particular situation

Retaliating against an individual under any of these circumstances, including harassing, intimidating, bullying or ostracizing them, is in itself a violation of our Code and may be subject to disciplinary action.

Reporting a false claim, for the purpose of causing harm to, intimidating or harassing another individual is also a violation of the Code and may be subject to disciplinary action.

The Whistle-blower Program is an additional mechanism for employees, and Calgarians, to report suspected instances of fraud or other wrongdoing by employees or others who conduct business with The City.

Employees are expected to report Code-related concerns to their leader or through the other avenues discussed earlier. However, if you are concerned about reprisal or bias and feel unable to report within these channels, the issue can be reported through the Whistle-Blower Program.

The program supports anonymous reporting of concerns, where it is appropriate.  In some situations, remaining anonymous may limit the ability of the Whistle-Blower Program to effectively investigate your concern.  Reporting online through an independent service provider allows for ongoing dialogue with investigators, with you remaining anonymous if you choose.

Every reasonable effort is made to maintain the confidentiality of all information and individuals related to a reported allegation.  Details may be disclosed only on a need-to-know basis as necessary to address the reported issue.