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Back  |  March 12, 2020  | 

​Message from The City of Calgary

Cases of COVID-19, also known as coronavirus, have been identified in Alberta and the Calgary Zone. The current risk level of contracting the virus is low. We will be monitoring the situation as it changes.

Public health is the mandate of Alberta Health Services and the Province of Alberta. Visit for the most up to date info.
Our top priority is the health, safety, and well-being of the public and our employees. We are focusing on maintaining essential services that Calgarians rely upon.
In our operations, we have developed strategies on how to best mitigate the risk of this virus to our workforce. This includes having a supply of infectious disease personal protective equipment that can be distributed to frontline staff of essential services, to help ensure we can continue provide those essential services to citizens. We have ramped up cleaning of City facilities and increased our focus on high-touch surfaces like door handles, bathrooms and common areas.
Are events cancelled or City facilities closed?
At this time all City facilities remain open and most events will continue as planned as the risk level is considered low by medical professionals. However, we are actively monitoring the situation and will continue to evaluate our approach in collaboration with Alberta Health Services. The health, safety and well-being of the public and our employees is The City's top priority.
Out of an abundance of caution we have decided to cancel the Safety Expo event in the Municipal Building atrium planned for March 11th and 12th. We made this decision based on the thousands of grade five and six students that would be attending from across Calgary, including some with compromised immune systems. The focus of this event is on safety, and our priority is the safety and well-being of our employees and our youth attendees.
What can citizens do to prevent the spread of illness?
According to Alberta Health Services, the public threat from the coronavirus remains low. For updated information visit
You can help prevent the spread of all viruses, including coronavirus, and other infectious illnesses with just a few simple hygiene habits. This applies to when you are using City facilities or services like Calgary Transit:
Wash your hands frequently: This is the single most effective way of preventing the spread of disease. Use hand sanitizer, when you can’t wash your hands with soap and warm water. The City provides multiple hand sanitizing stations, for both the public and employees, in our facilities.
Catch your germs: Cover your mouth and nose when you cough or sneeze by using the inside of your elbow or your shoulder.
Avoid touching your face: In between handwashing, keep your hands away from your eyes, ears, nose and mouth.
Practice healthy habits: Eat well, exercise daily and get enough rest to help support your immune system.
Feeling sick: If you are experiencing, fever, cough, difficulty breathing or other flu like symptoms, stay home and away from others and contact your healthcare provider. If you have questions or concerns about your health contact Health Link 811.
Choose alternative greetings to handshakes and high fives: try a “Foot Five” where you tap feet.
Additional resources you can use and share:
Maintaining business during infections disease outbreak.
Check out this Business Continuity Checklist for considerations on continuing business/services during an infection disease outbreak.
What City services are online, if you have to stay at home?
To request a City service online, contact 311.

Categories: Councillor; Community; 311

This content represents the personal views and opinions of the Ward Councillor and should not be taken as a statement of policy of The City of Calgary. The inclusion of any external content does not imply endorsement by The City of Calgary.​