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Human Resources Support

Human Resources Support

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Service description

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Human Resources Support provides strategies, governance, programs and services to support the employee life-cycle including: recruitment, onboarding, learning and development, compensation, pay, benefits and pensions, career planning, and performance coaching. We also offer consulting in workforce planning and analytics, recognition, employee and labour relations, change leadership, inclusion and ethical behaviour. Our work serves to influence and reinforce positive, well-run corporate culture, leadership effectiveness and optimized business performance to benefit all Calgarians.

Download the full service plan​​​​

 
Most requested services
Career Opportunity

Service performance

In 2018

Service cost

per employee served

What we heard
Our customers have said that reliability, responsiveness and quality of our service delivery are critical. City departments identify Human Resources Support as the internal service with the most impact on their ability to serve you. Our customers have high satisfaction with our employee-learning courses, awareness of benefits and support services and accessibility of the job-application process.
2018 Citizen Satisfaction Survey
View survey result​​​​​​​​
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Council direction
 

We’re actively pursuing opportunities for efficiency, self-serve, and using technology to improve the service value and customer experience. Council has directed that we tell you about job opportunities in a timely, clear fashion, and ensure a job-application process that is simple, fair and accessible. We’re also working with Indigenous partners to build understanding of their culture. Creating positive work culture through change leadership, support for innovation and risk management makes The City of Calgary a great place to work.

Have feedback about this service?
Contact 311​​​​​​​​
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