Taxi, limousines, ridesharing
We license and regulate the vehicle-for-hire industry, including taxis, limousines and ridesharing companies. That means making sure drivers have the right security checks, qualifications and insurance, and their vehicles have undergone mechanical inspections, so you can have a safe ride.
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Taking a ridesharing, taxi or limousine service? Learn how you can stay safe.
Livery Transport Bylaw review
The City is reviewing the Livery Transport Bylaw to make sure the regulations are still supporting customers and industry participants.
Taxi & limousine services
Response to COVID-19
We are working with the livery industry to prevent the spread of COVID-19 , while maintaining an essential service for Calgarians who need it. Taxi and ridesharing companies are being proactive in reducing risk to customers and drivers by implementing proper physical distancing. We continue to monitor industry practices and will implement additional safety standards if necessary.
If you have a complaint or concern, call 311 and we will investigate immediately.
Contact Livery Transport Services
For questions and information related to taxi, limousine, and ridesharing licences, visit our contact page.
If you have feedback related to taxis, limousines or ridesharing, please contact us through 311: