Caution | Outdoor water restrictions in effect

Stage 3 outdoor water restrictions are in effect. Learn more about how City services are impacted and what you can do during this stage.

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Ward 1 - Sonya Sharp

Watermain repair progress and community support update

Repair milestones and ongoing conservation efforts

Crews have achieved a significant milestone by successfully cutting into the damaged pipe to prepare for its removal. This critical stage involves the careful prepping of the pipe for repair, which includes conducting various technical tests to assess additional necessary work. The removal of a section of the pipe near the break marks the initial step in eliminating the compromised sections.

After completing the assessment and gathering all required parts for the repair, crews will proceed with the installation of the new section and the welding process. Concurrently, certain repair work can continue alongside the condition assessment to expedite the restoration process.

The current pipe break has significantly compromised Calgary's ability to supply water to all communities. We greatly appreciate the efforts of Calgarians in conserving water, which has helped the replenishment of reservoirs during this critical period. Since the start of this event, there has been a notable 27% reduction in water consumption. Continued water conservation remains vital to avoid the risk of running out of water.

The Glenmore Water Treatment plant is operating at full capacity to address the interconnected nature of the entire pipe network, where increased water usage in one area impacts supply elsewhere. The City is closely monitoring reservoir levels to ensure continuous water access across the city.

Meanwhile, a boil water advisory remains in effect for residents and businesses in Bowness as Calgary refines the ongoing plan in collaboration with Alberta Health Services.

Additionally, the city-wide fire ban remains in place. 

Road closures continue near 16 Avenue Northwest and Home Road, and commuters are advised to anticipate significant delays and use alternative routes.

Calgarians rally for Bowness

The support from Calgarians for Bowness has been amazing. We appreciate everyone who has donated water, clean jugs, or their time. Please keep conserving water and being mindful of your water usage. We are grateful for the commitment of Calgarians to this community. Thank you for your love and support. 

We also want to extend our thanks to the dedicated teams and volunteers who have been working tirelessly to address the water main break and its impact. Your hard work and commitment are making such a difference.

Also, a big thank you to everyone who has donated water to the Bowness Community Association, including the Chinatown Sien Lok Society of Calgary and Councillor Wong from Ward 7 for their generous donation of 30 cases of water, delivered to Bowness. And thank you to Rok Glacier Water and Councillor McLean from Ward 13 for their generous donation of water! 

Additionally, we want to express our special appreciation to Guru Nanak Free Kitchen Calgary for delivering over 34 thousand bottles of water, 17 pallets of food, and providing support to the community of Bowness. Your generosity has made a significant impact and is genuinely appreciated.

Please continue to support your community, show kindness and remain conscious of your water usage. We urge you to donate any water bottles and clean jugs you can to the Bowness Community Association as the situation is expected to continue until further notice. 

Water wagons are still available throughout Bowness. The most up to date map is available here.

For more information and details, visit

Crews working on the broken watermain

Mayor Gondek update on critical water main break June 10th, 2024

Councillor Wong and Chinatown Sien Lok Society of Calgary
Rok Glacier Water donation of water
Guru Nanak Free Kitchen of Calgary with Councillor Sharp and the Bowness Community Association

Categories: General, Newsletter