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Temporary Face Coverings Bylaw

We want our city to thrive, for businesses to stay open and for Calgarians to stay healthy. The COVID-19 pandemic has been tough on local businesses, and a second wave of cases may further exacerbate and already challenged economy. With businesses reopening, more social interactions and the number of cases increasing in Calgary, City Council determined that additional measures are necessary to help mitigate a potential resurgence of the virus.

On July 21, City Council voted to pass the Temporary Face Coverings Bylaw, mandating that face coverings be worn in all indoor public spaces and in public vehicles.

The new bylaw comes into force on August 1, 2020.

The Temporary Face Coverings Bylaw mandates that face coverings be worn on public transit and public vehicles (for hire) and in all indoor public spaces, including City of Calgary buildings. The bylaw includes all indoor areas that are open to the public in businesses, stores, as well as any indoor space that is open or accessible to members of the public.

Penalties and Enforcement

The City of Calgary’s primary focus is educating Calgarians on the importance of wearing face coverings in indoor public spaces and public vehicles, rather than enforcement.

Failure to wear a face covering where required or failure to display prescribed signage can result in a penalty of $50 to $200.

Questions about the bylaw

To find out more about the bylaw, contact 311.

Downloads

Download printable signage to display at business entrances or in vehicles.

Business owner/operator guide

Do you own or operate a business? This guide will help clarify how your business will be affected by the new bylaw.

Exceptions

Exceptions to the Temporary Face Coverings Bylaw include:

  • Children under 2 years of age
  • People with underlying medical conditions or disabilities inhibiting their ability to wear a face covering
  • People who are unable to place, use or remove a face covering safely without assistance
  • People who are eating or drinking at a public premises that offers food or beverage services
  • People engaging in an athletic or fitness activity
  • People who are caregiving for or accompanying a person with a disability where wearing a face covering would hinder the accommodation of the person’s disability
  • People who have temporarily removed their face covering where doing so is necessary to provide or receive a service (for example, a visit to the dentist)

Information for businesses

The bylaw was created in consultation with over 2000 local businesses as well as with input from City of Calgary operations.

Under the bylaw, business operators or owners are required to display signage with bylaw messaging in public entryways of the business or vehicle. The City of Calgary has provided signage you can utilize. Download signage for businesses and vehicles (English and translated copies are available).

Businesses are not expected to deny services as not everyone is required to wear a face covering.

A guide to help inform businesses about the bylaw has been updated and is available for download.

Transit/Public Transport

Transit ridership is increasing. We know physical distancing is not possible on public transit and we know the importance of people feeling safe on transit. Customers report that they are more comfortable riding transit if they see other customers wearing face coverings. A majority of transit riders have asked to mandate the use of face coverings for passengers to help them feel safe onboard a transit vehicle.

Wearing face coverings on all transit vehicles will be mandatory effective August 1, 2020

Frequently asked questions

Calgarians, business owners and operators have many questions about the new bylaw. More information can be found on the COVID-19 website