Information

Masks or facial coverings are required in City-operated facilities, public transit and ride share.

Face covering requirements | Re-opening information

COVID-19 - Face Coverings

On July 5, 2021 Calgary City Council voted to repeal the Temporary COVID-19 Face Coverings Bylaw (26M2020). As a result, Calgarians will no longer be required to wear face coverings as part of a bylaw or provincial mandate, other than in those spaces required by the Government of Alberta, including transit and public vehicles.

For the protection of our patrons and staff, face coverings will continue to be required in City-owned and operated facilities like City Hall and other administration buildings, recreation facilities, and fire halls.

To see all of our COVID-19 information and updates, visit City of Calgary COVID-19.

Provincial mask requirements


Mask use is mandatory in the following situations:

  • Working in or visiting some health care settings, such as long-term care
  • Using public transit, including ride share vehicles, taxis, motor coaches and shuttles
  • Note: municipalities and businesses may have additional masking requirements in place

In these specific situations, mask use is not required if

  • The individual is under two years of age
  • The individual qualifies for a medical exception

Get more information on the provincial mask requirements.

Requirements for businesses


Businesses can resume the same operations and level of activity as they were able to before the pandemic began.

General guidance is available on the Alberta Government website to assist citizens and businesses in following best practices to prevent the spread of COVID-19. The information and suggestions outlined in these documents are optional, and it is up to the individual business to determine what measures, if any, to implement.

City-owned and City-operated facilities


Anyone accessing City-owned and City-operated facilities and City vehicles are  is required to wear a mask or face covering. This approach aligns with the Provincial direction that allows individual businesses and employers to have the authority to require a mask for their facilities for an extra level of protection.

(Note the list below is not exhaustive. Please be mindful of posted signage at facilities denoting masking requirements)

Facilities list

Administration buildings

  • Municipal Building
  • Historic City Hall
  • Alberta Trade Centre
  • Rocky Mountain Plaza
  • Water Centre
  • Andrew Davison Building
  • Ad Valorem Place
  • Public Building

Recreational Facilities including:

  • Arenas
  • Aquatics Centre and Fitness Facilities
  • Golf Clubhouses
  • Glenmore Sailing School
  • Calgary Soccer Centre
  • Mount Pleasant Art Centre

Parks buildings including:

Fire Stations

Tri Services Centre

Animal Services Centre

Masks or facial coverings are still required by the province for facilities operated by AHS, continuing care facilities, public transit, taxis and ride share vehicles.

Public facilities that are partner-owned and/or operated (often referred to as civic partners) are not required to continue masking requirements unless they choose to do so. Please be mindful of the posted signage at these facilities.

Frequently asked questions


General

Where am I required to wear a mask?

Face coverings will continue to be required in City-owned and operated facilities like City Hall and other administration buildings, recreation facilities, and fire halls.

Public facilities that are partner-owned and/or operated, including libraries, will be able to make their own determination on whether face coverings will be required.

We remind citizens that masks or facial coverings are still required by the province for facilities operated by Alberta Health Services, continuing care facilities, public transit, taxis and ride share vehicles.

There were exemptions in the City’s masking bylaw. Do those still apply when using City facilities?

Yes. Exemptions from wearing a mask in a City-owned and operated facility include:

  • Children under 2 years of age
  • People with underlying medical conditions or disabilities inhibiting their ability to wear a face covering
  • People who are unable to place, use or remove a face covering safely without assistance
  • Persons who are seated at a table or bar that offers food or beverage services
  • People engaging in an athletic or fitness activity
  • People who are caregiving for or accompanying a person with a disability where wearing a face covering would hinder the accommodation of the person’s disability

Is the requirement to wear a mask at City-owned and City-operated facilities a bylaw?

No. On July 5, 2021 Calgary City Council voted to repeal the Temporary COVID-19 Face Coverings Bylaw (BYLAW NUMBER 26M2020). As a result, Calgarians will no longer be required to wear face coverings as part of a bylaw or provincial mandate, other than in those spaces required by the Government of Alberta, including transit and public vehicles.

As per the provincial government, “Municipalities and businesses are free to set masking requirements as they see fit. For example, businesses may require staff and/or customers to wear masks inside their place of business.” COVID-19 public health actions | Alberta.ca

For the protection of our patrons and staff, face coverings will continue to be required in City-owned and operated facilities and vehicles. 

Why do some businesses require masking when there is no bylaw in place?

As per the provincial government, municipalities and businesses are free to set masking requirements as they see fit. For example, businesses may require staff and/or customers to wear masks inside their place of business.

While masking is no longer required in most situations, it is important to be supportive of those who may wish to continue wearing masks.

How do I know if I am required to wear a mask?

Be mindful of the signage posted at indoor facilities and/or private outdoor spaces. 

It is a good practice to continue to carry a mask with you as you may not be aware of masking expectations until arriving at a venue or facility. 

If in doubt, bring a mask. 

Why are masks required at City-owned and operated facilities?

The City of Calgary still requires masks or facial coverings to be worn to protect staff and patrons. While we are excited to welcome customers and citizens back to our facilities, COVID-19 is still a health concern. Our hope is for citizens to feel safe in accessing and using City facilities and services. While we know that this means different things to different people we hope by setting out the expectations, there is greater consistency and acceptance of the practice. What to expect (calgary.ca)

It is not about penalizing/preventing people from using our services, it is about creating a safe and supportive environment.

The provincial government has made masks mandatory for public transit, taxis, ride share services and facilities operated by Alberta Health Services.  

Vehicles

Are vehicle for-hire companies like Uber and cab companies included in the transportation that must follow the provincial mask mandate?

Passengers of Transportation Network Companies (TNCs) and taxis require a face covering as both are defined by the province as a public vehicle.

A ‘public vehicle’ includes a bus, LRT vehicle, taxi and any vehicle that is used to transport members of the public for a fee.

Drivers that are separated from their passengers by an installed screen, shield or other barrier are not required to wear face coverings.

Are face shields acceptable face coverings?

Face coverings are those that cover the mouth, nose and chin, ensuring a barrier that limits the transmission of infectious respiratory droplets, aligning with Centre for Disease Control recommendations.

A face shield only qualifies under the definition of a face covering if it fully covers the mouth, nose, and chin. Face shields that do not fully wrap around the face and chin do not qualify as they are not effective in limiting the spread of infectious respiratory droplets. 

undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null