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COVID-19 - Physical distancing and self-isolation

Updated July 31, 2020

As we head into fall and prepare to go back to school and work, staying open is in your hands. Stay 2 metres apart, wear a face covering when you can’t, wash your hands and stay home when you feel unwell. 

Physical distancing means taking steps to limit the number of people you come into close contact with. It can help you reduce the risk of getting sick.

Self-Isolation means avoiding situations where you could infect other people. It is a good way to help prevent the spread of COVID-19.

COVID-19 status in your community

Learn more about the regional relaunch status in your community, including whether added measures are in place to prevent the spread of the COVID-19 pandemic.

Physical distancing

When to do it

All the time, indoors and outdoors.​

What to do​

  • Stay at home when or where possible.
  • Keep at least 2 metres (the length of a bicycle) from others.
  • Cover your mouth and nose with a tissue when you cough and sneeze, or do so into your elbow.
  • Wash your hands frequently with soap and warm water for at least 20 seconds. Use hand sanitizer when soap and water isn’t available.
  • Shop at less busy times or better yet, order online for delivery.
  • Minimize errands.
  • Avoid contact with others where possible.
  • Avoid touching your face.​
  • Don’t invite visitors into your home and don’t visit theirs.
  • Don’t use public amenities like playgrounds and avoid crowded places and gatherings.​

Maintain at least two metres between yourself and anyone else.


When to do it

  • If you are sick.
  • If you have recently traveled outside of Canada.
  • If you had contact with a person diagnosed with COVID-19.
  • If you had COVID-19 symptoms not related to a pre-existing condition (cough, fever, shortness of breath, runny nose or sore throat).
  • If you were advised by a medical professional – EVEN IF you have no symptoms.

What to do

  • Stay at home. Take the COVID-19 self-assessment.
  • Use delivery or pick-up services for errands. Ask family or friends to drop off food, medicine and other supplies.
  • If you live with others, keep at least 2 metres between yourself and them. Stay in a separate room and use a separate bathroom. Stay in a separate room and use a separate bathroom.
  • Keep your hands clean and wear a mask if available.
  • Clean and disinfect surfaces you touch often. After using common items, be sure to wash them thoroughly using soap and water, or clean them in the dishwasher or washing machine.
  • Do not touch other people, healthy or otherwise.
  • Do not go to an ER or clinic.
  • Do not go out unless it’s an emergency.
  • Do not share household items.
  • Do not touch pets if you live with other people.
  • Avoid contaminating common items or surfaces.

The City is asking employers to move toward teleworking wherever possible, and to take other physical distancing measures like:

  1. Social distancing strategies amongst staff and customers (2 metre minimum)
  2. Choose virtual meetings
  3. Telework options for staff
  4. Limiting public access to certain facilities/spaces
  5. Ghost shifting – one shift of staff completely leaves the office space before the other shift arrives. Cleaning of common spaces occurs between the shift change.