Caution | State of local emergency renewed until May 24, 2021

Get Coronavirus (COVID-19) updates and information on closures, cancellations and service changes.

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Support to pivot your business

In response to the changing business environment due to COVID-19, The City is now offering a Case Manager to assist and support businesses during this challenging time who are looking to pivot their operations.

The Case Manager is a single point of contact for business owners (new and existing) in Calgary to get quick answers on ideas they may have about operating a new or adapted business model during the pandemic. The Case Manager will coordinate the necessary City experts to help a business understand any planning, safety codes, and licencing implications that need to be addressed prior to moving forward. It is a ‘pre-application’ discussion to provide timely and customized guidance in support of Calgary’s business community.

To make an inquiry or ask about a business adjustment, email