COVID-19: Connect with your customers

Return to COVID-19 - Support for Businesses

Facebook’s Business Resource Hub has tips and resources for managing your ​Facebook page and posts during COVID-19.

Connect with the City of Calgary on our Business Sector Support Facebook Group to find important information, tips and advice for businesses. Learn how to use the facebook group​.

Use the #SupportLocalYYC hashtag on your social media. Visit #SupportLocalYYC to download Support Local” graphics to share.

Instagram is offering gift cards, ordering and fundraising stickers to support businesses affected by COVID-19. Learn more at Instagram - How to Support Small Businesses During COVID‑19.​​​​

Add your business listing to thingsthatareopen.com. Visit things that are open – business submission to register.

Update your business hours

1. Log in to Google My Business
2. Click Info from the left menu
3. Click on your current business hours
4. Update the days and hours that your business is open
5. Click Apply

List your business as temporarily closed

1. Log in to Google My Business
2. Click Info from the left menu
3. On the right side of the screen, look for “Close this business on Google.”
4. Click Mark as temporarily closed

Add a COVID-19 notice for customers

1. Log in to Google My Business
2. Click Posts from the left menu
3. At the top of the page, click the “COVID-19 update”
4. Write a message to your customers, including information like temporary closures, new operations like delivery or curb-side-pickup or other important information
5. Click Preview to see a preview of your message
6. Click Publish when you’re ready to publish your message

Other resources from Google My Business​

• Food businesses affected by COVID-19
• Retail businesses affected by COVID-19
• Helping your business through COVID-19