• Prioritizing outdoor summer offerings. The Province sped up lifting restrictions for outdoor amenities like golf courses and athletic park fields, so we were able to reopen these facilities first.
• Focusing on facility readiness. During the closures, we took the opportunity to speed up planned maintenance work at several facilities. Some of this work is still being completed so we've chosen facilities that were ready for the public. 
• Trying to keep costs down. Focusing on our busier facilities and reducing some hours of operation helps us save on operational costs. This helps keep our rates and fees affordable.

There are many factors The City must consider when reopening:

• Provincial restrictions are still in place. We have to make sure our recreation facilities align with the provincial guidelines for Stage 2 reopening. The transmission risk is higher in enclosed areas where physical activity takes place and masks can’t be used at all times.
• We are rethinking health and safety measures. Processes for our business need to be adapted to reduce physical interactions and ensure physical distancing can be maintained. This includes planning for contact tracing and having a rapid response plan ready if our customers or staff develop symptoms.
• Developing an online booking system. We're working on a new booking process to help limit the number of people in our facilities at any time. This helps maintain physical distancing and gives us time to clean in between.
• We are rehiring and training staff. Facility staff numbers were reduced because our facilities were closed for so long. With new health and safety measures, we are working hard to rehire and retrain staff as quickly as possible.