Caution | State of local emergency renewed until May 24, 2021

Get Coronavirus (COVID-19) updates and information on closures, cancellations and service changes.

Coronavirus (COVID-19) updates View our closures and service changes


In response to the March 1, 2021 Provincial Health Order. We will be offering low-intensity individual and group fitness appointments at select facilities.

Learn about reopening

COVID-19 Health and Safety - Arenas

Stay home and away from others

  • If you’re showing symptoms or feeling unwell
  • If you have travelled outside of Canada in the past 14 days
  • If you are a close contact of someone who has tested positive or are waiting for test results for COVID-19

Masks and face coverings

In our Arenas, you must wear a mask whenever you are not actively engaging in a physical activity. For example, masks must be worn:

  • In change rooms
  • In the lobby
  • When you’re traveling to other areas in the facility
  • If you’re coaching and/or providing instruction

You do not have to wear a mask if you meet any of the exemption criteria. Learn more about the Temporary Face Coverings Bylaw.

How we’re keeping you safe

  • Making sure our facilities align with provincial guidelines
  • Cleaning and disinfecting high touch areas (e.g. doors, counters, railings)
  • Providing access to hand sanitizer and hand wash stations
  • Having staff maintain physical distancing and wear face coverings
  • Restricting access through a booking and appointment-only reservation system

How you and your group can keep safe

Permit holders/organizers

  • User groups will be expected to follow Public Health Orders and Guidelines in dressing rooms
  • No more than 10 people (1 coach/instructor with 9 participants) are allowed on each half of a split sheet of ice (no more than two groups of 10 on an ice sheet); Ice must be kept divided with at least 3 metres of space between groups and participants that do not live in the same household
  • Help coaches and instructors reinforce messages about increased physical distancing (3 metres or 10 feet apart) during physical activities and regular physical distancing (2 metres or 6 feet apart) during non-physical activities; limit physical contact - no close contact huddles, no handshakes or high fives
  • Make sure all participants understand the COVID-19 guidelines
  • Follow your provincial and national sport governing bodies' guidelines related to COVID-19
  • Tell participants they must bring their own water
  • Collect participant contact information to support contact tracing if necessary
  • Manage your teams to spend as little time as possible in the facilities (including change rooms)
  • Frequently clean and disinfect any equipment handled by hand (e.g. hockey sticks, pucks, balls)


  • Maintain physical distancing and wear masks when possible. Masks should not be worn when conducting intense physical activities.
  • Wash your hands with soap and water before and after your activity
  • Avoid touching your eyes, nose, mouth and face
  • Cover coughs and sneezes in a tissue or your elbow
  • Carry and use your own hand sanitizer
  • Players should come dressed in gear as much as possible
  • Bring and clean your own equipment. Avoid sharing equipment unless you are in the same household or cohort. Do not share water bottles and towels.
  • Arrive no more than 30 minutes before your booking time
  • Don’t gather or loiter in dressing rooms, parking areas or public areas before, during or after your activity
  • Spectators are not currently allowed
  • Leave the location as soon as your activities end to reduce overlap of bookings

Arena specific measures

  • Water fountains and vending machines are not available
  • Faucets in change rooms should only be used for washing hands
  • Change rooms are open with physical distancing measures in place; players should come dressed in gear as much as possible