Caution | State of local emergency renewed until May 24, 2021

Get Coronavirus (COVID-19) updates and information on closures, cancellations and service changes.

Coronavirus (COVID-19) updates View our closures and service changes

Information

Based on updated Provincial public health measures announced May 4, all City of Calgary-operated indoor and outdoor sport, fitness and recreation programs and facility bookings will be suspended until further notice. Information about summer programs, including day camps, will be available when Provincial health orders permit.

COVID-19 Health and Safety - Arenas

Stay home and away from others

  • If you are showing symptoms or are feeling unwell
  • If you have travelled outside of Canada in the past 14 days
  • If you are a close contact of someone who has tested positive or are waiting for test results for COVID-19

Masks and face coverings

In our Arenas, you must wear a mask whenever you are not actively engaging in a physical activity. For example, masks must be worn:

  • In change rooms
  • In the lobby
  • When you’re traveling to other areas in the facility
  • If you’re coaching and/or providing instruction

You do not have to wear a mask if you meet any of the exemption criteria. Learn more about the Temporary Face Coverings Bylaw.

How we’re keeping you safe

  • Making sure our facilities align with provincial guidelines
  • Posting signage to indicate foot traffic flow and/or areas that are closed to the public 
  • Cleaning and disinfecting high touch areas (e.g. doors, counters, railings)
  • Providing access to hand sanitizer and hand wash stations
  • Having staff maintain physical distancing and wear face coverings
  • Restricting access through a booking and appointment-only reservation system

How you and your group can keep safe

Permit holders/organizers

  • User groups will be expected to follow Public Health Orders and Guidelines in dressing rooms
  • No more than 10 people per half ice sheet/surface (1 trainer/coach with 9 participants); ice sheets/surfaces can be split in half to accommodate two groups of 10, but groups and participants must maintain 3 metres physical distancing unless they are from the same household
  • Help coaches and instructors reinforce messages about increased physical distancing (3 metres or 10 feet apart) during physical activities and regular physical distancing (2 metres or 6 feet apart) during non-physical activities; limit physical contact - no close contact huddles, no handshakes or high fives
  • Make sure all participants understand the COVID-19 guidelines
  • Follow your provincial and national sport governing bodies' guidelines related to COVID-19
  • Tell participants they must bring their own water
  • Collect participant contact information to support contact tracing if necessary
  • Manage your teams to spend as little time as possible in the facilities (including change rooms)
  • Frequently clean and disinfect any equipment handled by hand (e.g. hockey sticks, pucks, balls)

Participants and spectators

  • Spectators are currently not allowed; parents can drop-off and assist children to the surface/change room, but must wait in their car
  • Maintain physical distancing and wear masks when possible. Masks should not be worn when conducting intense physical activities
  • Wash your hands with soap and water before and after your activity
  • Avoid touching your eyes, nose, mouth and face
  • Cover coughs and sneezes in a tissue or your elbow
  • Carry and use your own hand sanitizer
  • Players should come dressed in gear as much as possible
  • Bring and clean your own equipment. Avoid sharing equipment unless you are in the same household or cohort. Do not share water bottles and towels.
  • Arrive no more than 30 minutes before your booking time
  • Don’t gather or loiter in dressing rooms, parking areas or public areas before, during or after your activity
  • Leave the location as soon as your activities end to reduce overlap of bookings

Arena specific measures

  • Water fountains and vending machines are not available
  • Faucets in change rooms should only be used for washing hands
  • Change rooms are open with physical distancing measures in place; players should come dressed in gear as much as possible