COVID-19 City golf course protocols
The following protocols are in place to ensure the safety of customers and employees. They are aligned with golf industry best practices and the recommended procedures outlined by the National Allied Golf Associations - Alberta and Alberta Health Services.
Golfers who refuse to comply must leave the property.
If you have a concern while at the golf course, report it to an employee on-site or call 311.
Stay home and away from others
- If you are showing symptoms or are feeling unwell
- If you have travelled outside of Canada in the past 14 days
- If you are a close contact of someone who has tested positive or are waiting for test results for COVID-19
Masks and face coverings
When you're at any City golf courses, masks must be worn when you are inside the clubhouse.
How we're keeping you safe
- Making sure our facilities align with provincial guidelines.
- Frequent cleaning and disinfecting of surfaces, touch points, pin pads, doors, carts, washrooms, driving range balls and buckets.
- Ball washing stands, and bunker rakes have been removed or marked closed.
- Monitoring and controlling clubhouse capacity.
- Limiting the number of golfers through pre-booked tee times. Tee times are longer to allow more space between groups. Book a tee time online (recommended) or call the clubhouse directly during operating hours. Find a location.
- Monitoring and enforcing physical distancing of 2 metres (6 feet) in all areas.
How you can keep safe
- Follow all signs and instructions while at the golf course.
- Maintain physical distancing at all times.
- Please check in no less than 15 minutes before your reserved tee time.
- Use debit or credit card with “tap” payment.
- Download the Golf App, print a scorecard at home or ask for pencils and scorecards at check in. Self-service to pencils and scorecards is not available.
- Bring and clean your own equipment. Club rentals are not available.
- Avoid sharing equipment unless you are in the same household. Do not share water bottles and towels.
- Do not shake hands or high five with others in your group.
- Do not touch the flagstick - “the pin stays in”. Cups have been raised. Once the ball hits the raised cup it is deemed to have been holed.
- When next to residential properties, respect the homeowners and keep your distance. Never cross a property line to retrieve a ball.
- Wash your hands with soap and water before and after your activity.
- Carry and use your own hand sanitizer when you can’t wash your hands with soap and water.
- Avoid touching your eyes, nose, mouth and face.
- Cover coughs and sneezes in a tissue or your elbow.
- Don’t gather or loiter in parking areas or public areas before or after your activity. Leave the location as soon as your activities end to reduce overlap of bookings
Driving Range measures
- Closed until further notice. Once open all driving ranges will require pre-booking to access a range stall. Stay tuned for more information.
Golf Course specific measures
- Book a tee time online (recommended) or call the clubhouse directly during operating hours. Find a location. Available tee times are limited and in high demand. If you don’t see any available times, the golf course may be fully booked. Reservation tips:
- Try to be flexible with where and when you play. Tee times may be available at another City of Calgary golf course.
- Tee times for one or two players become available more often than for a foursome.
- Make a same day reservation. On the day you want to play, you can access tee times online up to three hours prior to tee off. For availability less than three hours out, call the clubhouse.
- If you have a tee time and your plans change, cancel or reduce the number of players in your group so others can play.
- One person per power cart unless you are in the same household. Power cart rentals are available at all City of Calgary golf facilities should golfers require a cart to play.
- Restrooms are available on the golf course and are frequently sanitized. Clubhouse restrooms are available in the clubhouses and abide by provincial guidelines.
- Tournaments and group bookings are not currently available.
- All league play must abide by Alberta Health Services guidelines. No gathering in parking lots or public areas.
- Personal travel mugs will not be accepted or handled. Bottled water is available for purchase.
- In the event of lightning, frost delays and inclement weather, proceed to your vehicle and wait for instructions over the clubhouse speaker system.