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COVID-19 City golf course protocols

Updated Golf protocols as of July 30

The following protocols have been developed to reduce the risk of transmission of COVID-19 among golfers, workers and volunteers. We have been working closely with the golf industry to implement best practices for physical distancing to ensure the safety of customers and employees. We are aligned with the recommended procedures outlined by the National Allied Golf Associations – Alberta.

Please familiarize yourself with these protocols prior to arriving at our golf facilities. It is essential that golfers take these policies and precautions seriously to support a safe and healthy experience for everyone. Golfers who refuse to comply must leave the property.

If you have a concern while at the golf course, report it to an employee on-site or call 311.

Safety measures

  • Masks or face coverings are required in all City Golf Course clubhouses
  • Physical distancing of 2 metres (6 feet) is required and will be strictly monitored and enforced in all areas. 
  • Surfaces, touch points, doors, carts and washrooms will be cleaned and disinfected frequently.
  • Debit or credit card with “tap” payment is strongly recommended. Pin pads will be disinfected after each use.
  • Plexiglass barriers are in place at point of sale locations. Employees will have appropriate training and protective equipment for the work they are doing.
  • Clubhouse capacity will be monitored and controlled.

Masks and face coverings

The new Temporary Face Coverings Bylaw is effective starting August 1. When you're at any City Golf Courses, you must wear a mask when you are inside the clubhouse.

You do not have to wear masks on the golf course or driving range. However, face coverings are strongly recommended in outdoor settings where it is difficult or impossible to maintain physical distancing.

Learn more about the Temporary Face Coverings Bylaw and the exceptions.

Before you go

  • To play a round of golf you must have a pre-booked tee time. Walk on play is not available.
  • Please check-in a minimum of 15 minutes before their reserved tee time.
  • Tee times are longer than normal to allow more space between groups.
  • No restrooms are available on the golf course. Clubhouse restrooms are available in the clubhouses but limited to one person at a time.
  • Putting greens are accessible at open courses. Appropriate physical distance is to be maintained.
  • Driving ranges, once open, will have limited stalls available. Please review additional protocols.
  • Private golf lesson services at open driving ranges will be permitted through The City’s designated service provider only. City of Calgary provided group lessons are suspended. Learn more about lessons.
  • All league play, tournaments and group bookings are suspended.
  • All indoor and outdoor seating areas are closed.
  • Food and beverage is limited to pre-packaged items only.

Equipment rental

  • Club rentals are NOT available. Golfers must have their own equipment.
  • Pre-packaged golf balls and tees are available for purchase.
  • Self-service to pencils and scorecards is NOT available. Download the Golf App, print a scorecard at home or ask for them at check in.
  • Only pull cart rentals available at Lakeview.  Due to staffing implications we are not able to meet the provincial public health requirements for power carts.
  • Golfers should empty trash and recycling from their power carts when returning to the designated area.
  • After play, golfers should return power cart and pull cart rentals to designated area.

On the golf course

  • Follow all signs and instructions while at the golf course.
  • Do not shake hands or high five with others in your group.
  • Do not touch the flagstick - “the pin stays in”. Cups have been raised. Once the ball hits the raised cup it is deemed to have been holed.
  • Ball washing stands, benches and bunker rakes have been removed or marked closed.
  • When next to residential properties, respect the homeowners and keep your distance. Never cross a property line to retrieve a ball.
  • In the event of lightning, frost delays and inclement weather, proceed to your vehicle and wait for instructions over the clubhouse speaker system.

At the driving range

  • A limited number of range stalls are available (varies by location). Be prepared to wait your turn if the range is busy.
  • No range tokens are available and will not be sold from the clubhouse. Proceed directly to the driving range to purchase range buckets. Only regular sized buckets can be purchased.
  • Golfers must purchase their bucket and will be assigned an available stall. Holding of stalls is NOT permitted.
  • Stalls can be shared by no more than two people.
  • Golf balls and buckets are sanitized after use.
  • Follow all signs and instructions while at the driving range.

If you have a concern while at the golf course, report it to an employee on-site or call 311.

Frequently Asked Questions

The City is evaluating availability of additional services and amenities based on a number of factors. This includes costs, staffing needs and adherence to provincial direction and guidelines relative to health and safety.

Why are there no power cart rentals at Lakeview?

Lakeview has a walkable lay-out with a majority of golfers not requiring the use of a power cart. Pull carts are available for rental. 

Required health and safety procedures for pull carts can be completed as per provincial guidelines. Due to staffing implications and low rental use we are not able to meet the provincial requirements for power carts.   

Power cart rentals are available at all other City of Calgary golf facilities should golfers require a cart to play (e.g. McCall Lake Par 3, Shaganappi Valley 9, etc.)

Which golf courses and amenities are open?

Check the course opening schedule for more information.​​​​

What if I just want to practice putting or use the driving range?

  • Putting greens are available at open courses. Appropriate physical distance must be maintained.
  • Driving rangees: Check the status and hours of operation here.
  • Driving range specific protocols will be place. Follow all signs and instructions while at the facility.

Will I be able to book a lesson?

  • Only private lessons provided by The City’s designated service provider will be permitted as driving ranges open. Learn more about lessons.
  • Group lesson programs provided through The City of Calgary remain suspended.

What washroom facilities are available at the golf courses?

  • No restrooms are available on the golf course. Clubhouse restrooms are available at the clubhouse but limited to one person at a time.
  • The City is evaluating availability of additional amenities based on a number of factors. This includes costs, staffing needs and adherence to provincial direction and guidelines relative to health and safety.

When I go online to book a tee time, why don't I see any available times?

  • Limited tee times are available daily and are in high demand. It is not uncommon for a golf course to be fully booked but we encourage you to check back regularly.

Reservation tips:

  • If possible, try to be flexible with where and when you play. Tee times may be available at another City of Calgary golf course.
  • Tee times for one or two players become available more often than for a foursome.
  • Make a same day reservation. On the day you want to play, you can access tee times online up to three hours prior to tee off. For availability less than three hours out, call the clubhouse.
  • If you have a tee time and your plans change, cancel or reduce the number of players in your group so others can play.

What is the status of tournaments, bookings and leagues?

  • These activities are suspended until further notice. We will begin to offer these activities based on our ability to ensure health and safety. Check the group bookings status.

What food and beverage services are available?

​​Concession is limited to pre-packaged items only. No smokies or hotdogs will be available and condiment counters will be closed until further notice. Personal travel mugs will not be accepted or handled. Bottled water will be available for purchase.​

When and how can I book a tee time?

Golfers can book a tee time in the following ways:

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