Supporting Information - Village Square Leisure Centre
Regulations and Guidelines
We are committed to a safe and respectful environment. Your courtesy and patience towards patrons and staff is expected.
Breastfeeding is an acceptable practice in our facility (including swimming pool basins).
All classes are first-come, first-served. If there is a maximum for the class, a signup sheet is at the front desk.
Latecomers to Classes
The safety and well being of our patrons is important to us. Our fitness classes are designed to include warm-up, workout and cool-down periods. We ask all participants to arrive early. You'll benefit most if you take part in each stage.
Arriving late is disruptive to the structure of some classes. It can negatively impact other participants.You will not be permitted to join the following classes once they have begun:
- Body Bars n’ Stuff
- Pure Strength and
- Tethered Deep Water Workout
Use of cell phones, PDAs, cameras, and other recording devices is restricted in our facilities. With staff permission, these devices are permitted for taking photos in public areas. Public areas include:
- Party rooms
You must also have the permission of those who may be recognizable in the photos.
We monitor pool water 24 hours a day, 7 days a week. We use an automated system, as well as qualified staff a minimum of 4 times per day. A water sample is provided to Calgary Health Region once a week for testing. All facilities are cleaned and disinfected daily.
Youth age 13 - 15 will be permitted in the weight room only after completing a Weight Room Orientation (registration fee applies). The orientation is required even if youth are accompanied by an adult.
Upon successful completion of the orientation, youth will be issued a Youth Strength Training card/sticker. It must be presented prior to admittance into the weight room.
Youth age 13 - 15 must also provide the Strength Training Waiver form signed by their parent/guardian.
To learn when the next Weight Room Orientation is offered, register in person on-site or call the Customer Service Centre at 403-268-3800, option #1.
For the safety of all patrons, the City does not permit external swim instructors in our facilities. Teaching is restricted to the City's qualified and certified swimming instructors. Contact a staff member if you'd like to arrange for private instruction. Those suspected of providing swim instruction will be asked to stop.
The following behaviours are considered swimming instruction:
- Showing or explaining specific skills to others (either on the deck or in the water).
- Providing feedback and correction to others for a specific skill.
- Assisting a patron with technique.
- Writing and/or designing a lesson plan for others.
The use of snorkelling equipment requires prior approval from the lifeguard. The lifeguard will consider how much activity is in the pool. Customers may need to demonstrate the ability to clear the mask and snorkel without removing the equipment. The lifeguard can refuse the use of equipment at any time.
Personal inflatable toys are allowed in the facility if capacity permits. Baby water wings and tube rings on small children are permitted. However, they must be within arm’s reach of a responsible person (minimum 14 years of age).
The use of inflatables requires prior approval from the lifeguard. The lifeguard will consider how much activity is in the pool. Users may be tested on competence and expertise with inflatables. Lifeguards can refuse the use of equipment at any time.
Mermaid fins are NOT allowed.
Children under eight years must be accompanied by a responsible person (minimum 14 years of age). The responsible person must be in the water and within arm’s reach of their ward while at our facility.
- All parents and guardians must be with the same basin, play structure or same area of the under 8.
- Children under 8 must go down the slides with a respsonbile person over the age of 14.
- Children under 3 years must wear both little swimmers swim diaper and plastic pants.
All children 35 months and under must to wear plastic pants over their swim diapers. If you don’t have plastic pants, they can be purchased at the pool.
The City is committed to providing a safe welcoming environment. We want people from all ethnic and religious backgrounds to feel comfortable in and around the water. Our facility has adopted a non-traditional bathing wear policy as outlined below.
In addition to conventional swim wear, participants may wear:
- Long-sleeved pants and shirts, tee-shirts and shorts with undergarments or a swim suit worn underneath.
- Traditional ethnic clothing (e.g. saris and hijabs) with a swim suit or undergarments worn underneath.
For safety reasons, patrons wearing traditional garments (such as saris) are asked to remain in the shallow end of the pool. We ask that they not use the dive tank.
To ensure an environment that is safe and free from external contaminants, all participants are required to:
- Wear clothing that is different from the clothing worn to the facility
- Take a complete and cleansing shower before entering the pool. Showering should occur while wearing the swim attire that will be worn in the water.
- All weak or non-swimmers must wear a PFD or stay shallow, where both feet can safely touch the bottom.
- Patrons must enter the main pool feet first, No Diving is permitted.
- Fins are allowed before 10 am for open swim.
- All patrons must take a cleansing shower before entering the pool area.
- No standing on tubes or any other floatation devices.
- Patrons are not allowed on top of other people’s shoulders.
- Roughhousing, horseplay or any other forms of physical contact is not allowed.