Caution | State of local emergency declared

Get Coronavirus (COVID-19) updates and information on closures, cancellations and service changes.

Coronavirus (COVID-19) updates View our closures and service changes


All City-operated recreation facilities are closed until further notice to limit the spread of COVID-19.

Thornhill Aquatic & Recreation Centre

COVID-19 Health and Safety - Thornhill

Stay home and away from others

  • If you’re showing symptoms or feeling unwell
  • If you have travelled outside of Canada in the past 14 days
  • If you are a close contact of someone who has tested positive or are waiting for test results for COVID-19

Masks and face coverings

In our Aquatic & Fitness Centres, you must wear a mask whenever you are not actively engaging in a physical activity. For example, masks must be worn:

  • In change rooms – except when showering (you can remove your mask before entering the pool area)
  • In the lobby or at Reception
  • When you’re traveling to other areas in the facility
  • If you’re coaching
  • If you are a spectator

You do not have to wear a mask if you meet any of the exemption criteria. Learn more about the Temporary Face Coverings Bylaw.

How we're keeping you safe

  • Making sure our facilities align with provincial guidelines
  • Cleaning and disinfecting high touch areas (e.g. doors, counters, railings)
  • Providing access to hand sanitizer and hand wash stations
  • Having staff maintain physical distancing and wear face coverings when possible
  • Providing an appointment system to manage occupancy numbers; you will not be able to enter the facility if you do not have an appointment

How you can keep safe

  • Maintain social distancing and wear masks when possible (e.g. spotters can wear masks)
  • Masks should not be worn when conducting intense physical activities, including while in the pool
  • Wash your hands with soap and water before and after your activity
  • Avoid touching your eyes, nose, mouth and face
  • Cover coughs and sneezes in a tissue or your elbow
  • Carry and use your own hand sanitizer
  • Do not share water bottles and towels
  • Arrive no more than 10 minutes before your appointment time
  • Don’t gather or loiter in change rooms, parking areas or public areas before, during or after your appointment time

Aquatics specific measures

  • Hot tubs, whirlpools and steam rooms remain closed.
  • Change rooms and showers will be available with physical distancing restrictions in place; AHS standards still require customers to shower before entering the pool
    • Where space is tight, you may be asked to use a bin/basket for your belongings instead of change room lockers
  • Bring and clean your own equipment such as flutter boards, lifejackets, flippers and goggles. Avoid sharing equipment unless you are in the same household or cohort.
    • Snorkels are not permitted
    • Lifejackets will be available for Family Swim
    • Water toys are only allowed for Family Swim if you bring your own
    • Deep water belts and flutter boards will be available for Lane Swim and Dive Tank
  • Lane Walking is not allowed during Lane Swim
  • Passing is only permitted at the ends of the pools. Please pause at the end of the pool to allow for passing.
  • Stretching on the pool deck or in the water is not allowed
  • You must leave the building at the end of your appointment time no matter when you started your activity

Fitness/Weight Room specific measures

  • Users must be at least 16 years old or have a City of Calgary Youth Strength Training card/sticker before entering the weight room
  • Weight Room capacity depends on the space and equipment available at each facility.
  • Avoid sharing equipment unless you are in the same household or cohort
  • Equipment may be limited due to physical distancing requirements; Do not use equipment marked as out of service
  • Equipment may be temporarily relocated to allow for physical distancing; look for signage when you arrive
  • Users must sanitize equipment before and after use; supplies will be provided

How you and your group can keep safe during aquatic bookings

Permit holders/organizers

  • Make sure all participants understand the COVID-19 guidelines
  • Follow your provincial and national sport governing bodies' guidelines related to COVID-19:
  • Limit the number of contacts between different participants by organizing participants within set cohorts (e.g. mini-leagues or bubbles with a fixed number of participants)
  • Tell participants they must bring their own drinking water
  • Conduct routine screening of participants and coaches for symptoms of COVID-19
  • Collect participant contact information to support contact tracing if necessary
  • Follow guidelines for indoor and outdoor gatherings
  • Help coaches and instructors reinforce messages about physical distancing (2 metres or 6 feet apart if possible) and limiting physical contact; no close contact huddles, no handshakes or high fives
  • Ensure your participants spend as little time as possible in the facilities (including change rooms)
  • Frequently clean and disinfect any equipment handled by hand (e.g. goggles, flutter boards, pull buoys)

Participants, coaches, volunteers and spectators

  • Athletes should come dressed in gear as much as possible
  • Bring and clean your own equipment. Avoid sharing equipment unless you are in the same household or cohort. Do not share water bottles and towels.
  • Arrive no more than 10 minutes before your booking time
  • Don’t gather or loiter in change rooms, parking areas or public areas before, during or after your activity
  • Practice physical distancing in spectator areas; spectator stands will not be disinfected and cleaned in between bookings
    • If there is not sufficient space for spectators to maintain at least 2 metres of distance from others, the spectator area may be closed
  • Spectators should stay away from change rooms and pool deck  unless required to support participants; physical distancing guidelines should still be followed
  • Leave the location as soon as your activities end to reduce overlap of bookings