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Business customer email submission

The City of Calgary is working towards making assessment, permitting, approval and licensing services available online for business customers.

Accessing online services

Business customers are now able to access online services using myID​, a new application that allows you to securely access City resources and information.

If you have not already done so, please submit an email address for your business below. This email address is used for verification of individuals trying to register with myID on behalf of your business. Without this email address on our file, individuals from your business will not be able to register with myID service.


​​Submit your email address​​

When you submit your email address, you'll be required to provide:

  • Trade name
  • Business identifier
  • Business email address

See the FAQs for more information.

Note: The City of Calgary takes technical, contractual, administrative and physical security steps to protect all contact information from unauthorized access, maintain data accuracy and enable the correct use of information. The City does not share, rent, lease or sell personally identifiable information from this (survey/email/campaign) to others; all information gathered through The City of Calgary is stored accordingly and is not available for public viewing and is also in accordance with the Freedom of Information and Privacy Act Section 33 (c).

If you communicate directly with The City of Calgary by email, phone or letter, The City of Calgary may collect and store a record of your communication. The City of Calgary may also use your communication information to respond to your issues and inquiries.

The information collected will be used solely for the review and improvement of customer related programs. If you have any questions about the collection and use of this information, you may contact the Planning Services Centre at 403-268-5311.