Disruption to third floor counter services

The Fair Entry, Tax Advisory Services and Cashiers counters at the Municipal Building re-opened on Monday, August 22. Thank you for your patience while we complete our repairs.

We apologize for any inconvenience this temporary closure causes to our customers.

  • The third floor Planning and Development Services counter has temporarily moved to the Whitehorn Multi-Services Centre (3705 35 Street N.E.) and will remain in that location for the time being.
  • Operating hours are Monday – Friday, 8:00 a.m. – 4:15 p.m. Onsite parking is available. Please use the side entrance to enter the building.
  • We continue to accept permit applications through our online systems, including apply.calgary.caePermit, and VISTA.
  • Our online chat and call centre remain open during regular operating hours.