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Multi-family waste diversion resources

Whether you’re setting up a new program or looking for ways to improve, we have many free tools and resources to help.

Please continue to check this webpage for new resources.

Bylaw requirements

All multi-family complexes are required to recycle and compost their waste as per Waste Bylaw 4M2020.

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Program tips

Find out if your current waste and recycling pickup service is suitable for your complex's needs, plus if your bins are the right size and collected at the right frequency. Right-Sizing Tip Sheet.

Looking for ways to promote waste diversion in your building? See our Multi-family Program Tips to encourage the proper use of bins and prevent contamination issues.

Tenant materials

Invest in one-on-one resident engagement on waste diversion. These resources are designed to help your residents with move in and out waste diversion information.

Educating residents on an annual basis is a requirement of the Waste Bylaw. Education tips have been compiled to help you share through your building’s newsletter or by a letter and private Facebook groups.

Tip for your residents

Making sure your residents understand how to use your program is key to its success and will help prevent contamination issues. If applicable to your property, you can share the tip below with your residents using your building newsletter, a hand delivered letter or use the information to make your own seasonal signage.

Reduce, reuse and recycle right this holiday season

The holiday season brings gifts, good cheer, and plenty of items to recycle and compost. Help your residents make it a green Christmas with tips and tools to ensure gift wrap, boxes and holiday food scraps end up in the right bin.

Providing residents with ongoing information and reminders is key to making your waste program successful. With some creativity and commitment, you can take your waste diversion program to the next level this holiday season.

Want some help? Check out our holiday resource web page or call 311 to chat with a waste expert.



These posters can help you promote your waste diversion program and help with contamination issues. When working with your collection company, check to see if they have additional tools and resources you can use.

Each version can be downloaded in either an 8.5” by 11” or 11” by 17” format for you to print. Or to request a printed copy for you building, please contact 311. Not all resources may be available in hard copy.


Food and yard waste acceptable materials

Keep items out of compost bin

No/Yes for food scraps

Separate food scraps

Food packaging

Pet waste 1

Pet waste 2


Recycling acceptable materials

Bag your bag together 1

Bag your bag together 2

Bag your bag together 3

Break down boxes


Garbage acceptable materials


Food, recycling and garbage acceptable materials

Keep our complex clean

No large furniture

No household hazardous waste

Additional resources

Is there a poster topic missing that you would like to have? We are open to suggestions on new posters or resources that you would consider helpful to making your waste program successful. Contact 311, to let us know.