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City Auditor

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Service description


City Auditor’s Office delivers reliable public reporting on audit results; responsiveness to emerging risks; risk-based audit and advisory support; professional, confidential and objective support to the Whistle-blower Program; and quarterly reporting of Administration's accountability to implement corrective actions. The City Auditor plans activities to support a level of assurance coverage over City Administration's operations to ensure effective, efficient and transparent delivery of municipal business to all Calgarians.​​

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Service performance


ID: 14

Title: Client satisfaction

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Value: 95%

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Client satisfaction95%

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Annual audit plan completion95%

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Timely action plan implementation45%

Service cost


ID: 18

Title: 2019 Operating budget

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Value: $3.1M

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2019 Operating budget$3.1M

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2019 Capital budget$140K

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Investment as a percentage of overall City budget<0.07%

What we heard


You’ve told us that you see the City Auditor’s Office as a trusted advisor to both Council and citizens, and believe we add value to your municipal government. We collect internal stakeholder feedback at the conclusion of each audit performed, and ask about professionalism, effective delivery of the audit, and whether value-add was provided. You’ve given us positive feedback about the value of our collaborative approach and expertise.
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​
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Council direction


Council supports the actions and recommendations of this service that enhance the efficiency and effectiveness in the use of public resources and improve risk management and control systems. Council has committed a two-way information flow with you, timely follow up on action plans, continuous process improvements and building a culture that embraces innovation, an appropriate risk appetite and lessons learned.
Have feedback about this service?

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