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Data Analytics & Information Access

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Data Analytics & Information Access

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Reliable data to improve services, reduce cost, increase value and save time

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Data Analytics & Information Access

Reliable data to improve services, reduce cost, increase value and save time


Back to Our Services

Service description


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Data Analytics & Information Access provides citizens and employees data platforms, technology innovations and data hubs for The City.  We connect you with authoritative, reliable, consistent and location-based data. We enable you to make proactive data-driven decisions to improve services, reduce costs, increase value and save time.

Download the full service plan​​​
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Service performance


ID: 91

Title: Online tranactions through CityOnline

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Description:

Value: 250K

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ShowOnline: True

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Online tranactions through CityOnline250K

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GIS services available98%

during core hours

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Maps.Calgary.ca users871K

Service cost


ID: 94

Title: 2019 Operating budget (net)

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Description:

Value: $9.1M

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2019 Operating budget (net)$9.1M

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2019 Capital budget$2.5M

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Operating cost$500

per employee

What we heard


You’ve said you value the ability we have to customize service offerings for your unique needs. The availability and accessibility of data we can provide help optimize municipal operations and aids in innovative ways of doing business that provides value for your investment. 
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​
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Council direction


Council supports data-driven, informed decision making through collaboration and connection. Data analytics and innovative and collaborative solutions help us eliminate service silos and simplify processes to be a better value for you. The sharing of data, research and expertise across The City and continued collaboration to best serve citizens is a priority.
Have feedback about this service?

Contact 311​​​​​​​​
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