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Property Tax Assistance Program

Note: The Property Tax Assistance Program is open and applications must be submitted by Dec. 1, 2016. Due to the large volume of referrals to the Property Tax Assistance Program (PTAP), applications will be processed in 4-6 weeks.

Apply now using the Fair Entry single application form.

Help is available.

The City of Calgary's Property Tax Assistance Program is administered by Calgary Neighbourhoods and is in partnership with Finance and Supply business unit.

If you are a residential property owner experiencing financial hardship, regardless of age, you may be eligible for a credit/grant of the increase on your property tax account through the Property Tax Assistance Program.

To be eligible for the Property Tax Assistance Program the applicant must:

  • experience an increase in 2016 property taxes.
  • own the home and live in it.
  • not own other property.

Apply online for the Property Tax Assistance Program and other subsidized programs and services offered by The City of Calgary.

Please note: Applying for the program does not alter your property tax obligation. If you are not enrolled in the Tax Instalment Payment Plan, you must pay your taxes in full by June 30, 2016, to avoid a seven per cent penalty. For more information about your property taxes call 311. For those applicants on the Tax Instalment Payment Plan (TIPP) that have questions about their monthly payments, please call 311 or visit

Even if you are not eligible for the Property Tax Assistance Program, we may be able to help you access other available resources.

All information submitted for property tax assistance is handled in a confidential manner. Personal information is collected in accordance with Section 33(c) of the Freedom of Information and Protection of Privacy Act (FOIP).

Click here for information on other fee assistance programs offered by The City of Calgary.

There is also a Seniors Property Tax Deferral Program available to eligible seniors experiencing financial hardship as a result of paying property taxes.

Please call 311 (24 hours a day, seven days a week) for more information.