Our parties fill up quickly, so we recommend booking at least one month in advance. All booking requests must be received before 3 p.m. on the Wednesday before the weekend of the booking.
For example, if the booking weekend is September 7/8, bookings will not be considered after Wednesday, September 4.
You are welcome to bring any food that you would like, but we cannot guarantee refrigeration and do not provide utensils, plates, etc. You can also have food delivered to the pool. Unfortunately, we cannot allow open flames in air that is exposed to pool. This means no candles. This is for the safety of you and your guests.
The party area will have tables and chairs available. If you would like to brighten it up with table cloths, birthday banners and other decorations, you are welcome to do so. Please refrain from silly string, confetti, and other novelties that disperse. Mylar balloons are permitted, but not latex ones as they pose a choking hazard.
No – there will not be any staff in the water as it is an open swimming time, not a lesson. There will be a lifeguard patrolling the area the entire time. We require all guests to complete a swim test or swim with a lifejacket to ensure their safety.
Swimmers are required to swim the width (approximately 10 m) of the pool on their front without stopping or touching the bottom. It is up to the discretion of the lifeguard who will need to wear a lifejacket, and even those who pass the swim test may be asked to wear a lifejacket partway through the swimming portion if they appear to be having difficulty.
Children eight years of age and older are permitted to swim on their own. Any children under the age of 8 must remain within arm's reach reach of an adult at all times; this means that adults responsible for children seven and under must be in the water directly supervising their children.
There are two small water slides, a tot slide, an aquatic climbing wall, rope swings, mats, rings, balls, and other toys available. Flutter boards and fins are only for swimming lessons and not permitted.
For the safety of other guests, mermaid tails are not permitted during birthday party swim times because the pool is too crowded.