Julio is the president of a local development company and has been involved in residential and commercial development, as well as building single and multi family homes for more than 37 years. In this capacity, Julio interacts with The City sometimes on a weekly basis to obtain permits for building and development. Julio has found the process to be cumbersome and slow-moving at times, costing him valuable time and money while his projects wait for approvals. Julio welcomed the opportunity to provide ideas on where The City could streamline processes and provided three specific ideas through the Cut Red Tape engagement process.
For his most recent project, here’s a look at how cutting red tape has made a difference to his business and its bottom-line.
Julio used the online eAppointment system to book a set time to apply for his permit saving him valuable time and avoiding the frustration of waiting in long lines at City Hall. While at his appointment, Julio noticed that he did not have the required number of copies of his landscaping plan so he used the new photocopier on site instead of having to return to the office or find a nearby business to have these photocopies made. He also submitted his subdivision construction drawings electronically making it easier to circulate around the various City departments for approval.
Julio applied for a partial permit for excavation to allow for a portion of the work to progress in advance of the full building permit. Partial permits are now issued by the same staff member who received the application and while they cost a small amount for the additional permit fee, Julio found it was well worth it to get the project moving.
Julio's recent development has been built and completed aside from the landscaping requirements that must wait until spring to finish. Julio submitted a security to ensure landscaping will be completed, allowing his Development Completion Permit to be issued. This allowed the tenants (coffee shop, massage therapy, convenience store and drycleaner) in the new building to apply for a business licence prior to the development completion permit (as landscaping poses no life-safety issue) so that they may begin operating as soon as possible to start generating revenue and ensure their businesses thrive.