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Customer Review Period

Each year, following the assessment notice mailing, there is a 60-day Customer Review Period. During this timeframe, you are encouraged to review your assessment for accuracy and contact us if you have any questions.

The 2017 Customer Review Period runs from Jan. 5 to March 6, 2017.

Check your assessment to ensure:

  • The factual information we have on record for your property or business premises is correct.
  • It seems to be a reasonable estimate of market value (for property) or typical net annual rental value (for business) as of July 1 of the previous year.
  • It is equitable compared to similar properties or premises.

If you have any questions and/or don’t think your assessed value is an accurate reflection of what your property or premises would have sold for on July 1 of the previous year, contact us during the Customer Review Period.

Changes to your assessment will only be considered if an inquiry is received during the Customer Review Period.

Note: You do not need to file a formal complaint with the Assessment Review Board to talk to an assessor. If you are considering filing a formal complaint, please contact Assessment first as your assessor may be able to resolve your concerns without the need for a hearing.

Access your information online

The information you need regarding your assessment and property/premises details is available by logging into Assessment Search.