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Residential ePermit for home builders & contractors

Residential ePermit

Apply and pay for building and development permits, track projects and manage inspections online.

New user

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You need to be a registered business owner.

Returning user

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Residential ePermit is currently only available to registered business owners. We're working on making it available to homeowners. Stay tuned to this page for more details and timelines.


  • Apply 24/7
  • Book inspections easily; no need to call 311
  • Instant correspondence; emails are sent out each stage
  • No finding or paying for downtown parking or standing in line
  • No more printing multiple copies of drawings
  • Update permits online: contacts, contractors and drawings or permit details
  • See who is reviewing your file

Applications available on ePermit

Development permits

  • New single detached dwellings and semi-detached dwellings (contextual and discretionary)
  • Secondary and backyard suites

Building permits

  • Single detached dwellings and semi-detached dwellings
  • Secondary and backyard suites
  • Basement developments
  • Detached garages and sheds​
  • Uncovered decks and balconies
  • Home renovations and additions
  • Retaining walls
  • Wood burning fireplaces and stoves
  • Hot tubs, pools and ponds
  • Coming June 26, 2017: Demolitions

New features and updates

June 26, 2017

  • Demolition permits: Now available to contractors for homes
  • Service disconnects: The service disconnect sheet will be made public, and the disconnects will be required prior to applying for the demolition permit.
    • This allows you to start getting service disconnects done without getting City approval first.
    • There will be a transition period until Sept. 5, 2017 where you can apply first, then get disconnects done. After this date, you must complete disconnects prior to applying for the demolition permit.

Dec. 3, 2016

  • All residential improvement project permit types are now available to contractors, including secondary and backyard suites.
  • You can book and manage all building inspections using the mobile website, regardless of how you applied for your permit (at the Planning Services Centre, by mail, or through the ePermit system).
  • A new calendar view allows you to conveniently access previous and scheduled inspection details.
  • New VISTA users automatically get ePermit access when applying for building permits, eliminating a step in the process.

June 18, 2016

For homebuilders

  • New and improved user interface for applying for development permits for single and semi-detached homes.
  • Pay for development permits online using up to five different credit cards which can be stored with your user profile.

For contractors

  • We’ve expanded the ability to apply and pay for building permits for basements, additions, and home renovations

On mobile devices

  • Inspections can be booked for all ePermit building permits.
  • User interface has been improved including a new calendar design and the ability to see all monthly scheduled inspections.

Award winning program

The Residential ePermit program has recently been awarded the 2016 Canadian Association of Municipal Administrators (CAMA) Award for Innovation in the “Over 100,000 Population” category.

ePermit updates and t​raining videos

View the playlist for all ePermit training videos.​