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Planning policy information

The Planning Records Centre is a point of access to a wide range of planning documents and records. We are located on the 3rd floor, Calgary Municipal Building, 800 Macleod Trail SE. Hours of operation are 8 AM to 4:30 PM (MST) Monday to Friday. Below are details of the services we provide:

Policy Documents

Many policy documents are available online free of charge. Visit the planning publications page for a list of documents available. If you would like hard copies of policy documents, they are available for purchase. For a complete list of all hardcopy products and prices, please see the  Planning Documents & Records fee schedule. To place an order for hard copy information, please complete the online 311 Policy Document Request.

Permit Information

Property Research

The Planning Records Centre is provided to assist the public in locating information on Building Permits, Development Permits, Trade Permits, Subdivision Permits and Land Use Amendment Applications for properties in the City of Calgary. For a complete list of the searches and files available, please see the  Planning Documents & Records fee schedule. To place an order for file information, please complete the online 311 Property Information Request.

Development Site Servicing Plans

(DSSPs) Development Site Servicing Plans (DSSPs) are engineer-drawn plans for commercial and multi-family sites that show where the water, sanitary, storm lines (on and offsite) and drainage layout enter and leave a property. Please note that these plans do not show where any utility line goes once it enters a property. These plans have been drawn for all commercial and multi-family sites in Calgary since 1971. To place an order for DSSPs, please complete the online 311 Development Site Servicing Plan Request.

Subscriptions

Subscriptions to receive planning data are available for purchase. Please see the  Planning Documents & Records fee schedule for a complete list of subscriptions available. To subscribe, please complete the online 311 Subscription Service Request.
Should you have any questions about the above information, please contact 311 for further assistance.

Frequently asked questions about property research

How far back do your records go?

For residential properties with one and two-family dwellings, records are usually available from 1980 – present.

For commercial or multi-family properties, records are usually available from 1969/70 – present. It may be possible that records exist from before 1970 on microfiche/microfilm.

What if I don’t find what I’m looking for?

We cannot guarantee the contents of a file, and there is no refund if the information is not in the file. If you did not find what you were looking for, see the Guide to Researching Building History for information on other resources available to you.

What happens after I make a request to view files?

You will be contacted by our staff within 11 days of making your request. We will confirm your request, and take payment for your order. After you’ve paid, allow 3 to 5 working days for the files to be obtained from off-site storage. Requests for more than 5 files will require additional time. Rush requests are not offered.

Once your files have been obtained, our staff will contact you to make an appointment for you to view the files.

Files will be held in the Planning Records Centre for 10 working days to view. If the requestor has not come in to see the files, or contacted the Planning Records Centre staff for an extension, the files will be returned to the off-site storage facility. If files are required after they have been returned to storage then the initial search fee will be charged for retrieval.

Can I pick up the files to review them at my office or home?

No. Information in the files must be viewed at the Planning Records Centre. Files cannot be taken off the premises.

Can I copy the files?

You may not copy, photograph or trace the information in the file(s). You may purchase copies of documents if copyright permission letters have been obtained.

How can I get permission to reproduce copyright materials?

If you require copies of plans, even if you own the property, we require written permission from the owner of the copyright before we can reproduce the plans. It is the customer’s responsibility to obtain all permission letters that are necessary to copy the desired materials. Please be aware that there are some companies that charge a fee to release an authorization letter.

The authorization letter must include the following:
  • Confirmation that the individual or corporation signing the letter is the sole owner of the copyright for the plans described (provide identifying information such as project address, legal description and/or project number).
  • Consent for The City to make a specified number of copies of the described plans and release them to the requestor.
  • A telephone number for the individual signing the letter must be provided so that staff may contact him/her with further questions.
  • In the case of a corporation, the letter should be on letterhead and executed under corporate seal.

When can I get my copied materials?

It takes 2 to 3 working days to copy the plans after all copyright permission letters have been received. Specific information can be requested and prepared for pick-up once all the copyright requirements have been met.

What if I need to look at the files again?

Once the files have been viewed, they will be held for a maximum of 15 working days to allow for follow up work. The files will then be returned to the off-site storage facility. If files are required after they have been returned to storage then the initial search fee will be charged for retrieval.

What data is provided with my subscription?

  • Calgary Planning Commission meeting agendas with full reports: hard copies of agendas with full reports are available for the bi-weekly Calgary Planning Commission (CPC) meetings. The agendas are available the Monday prior to the meeting (scheduled on Thursdays), on a pick up only basis. Agendas not picked up will be discarded. Back issues of agendas are not available. CPC agendas with full reports are available free of charge on the Friday preceding the meeting date. CPC minutes are no longer offered on subscription, as they are now available at Calgary Planning Commission minutes.
  • Builder’s Report – new single and two-family houses: this is a listing of all new single and two family residential housing permits applied for each month. The listing is by community district and building’s name. It is distributed electronically in the first week of each month.
  • Builder’s Report – new multi-family: this is a listing of all apartment, triplex, fourplex and townhouse permits applied for each month. The listing is by community district and builder’s name. It is distributed electronically in the first week of each month.
  • Register – all building permits: this is a chronological listing of all building permit applications made each week. It is distributed electronically every Monday.
  • Register – antenna submissions: this is a hard copy chronological listing of all antenna submissions made each month. It is available on a pick up only basis.
  • Register – tenancy change applications: this is a listing of the all Tenancy Change applications within existing buildings issued each week. It is distributed electronically every Monday.
  • Statement – all building permits: this is a summary of the number and value of building permits issued each month. The summary provides year-to-date information and data from the previous year for comparison. It is distributed electronically. The building permit statement is also available free of charge.

Does The City provide applicant phone numbers in subscription lists?

No, applicant phone numbers and email addresses are not included in subscription lists.

Can I start a subscription partway through the year?

Yes, subscription prices are set on a weekly, monthly or per meeting basis, so you can subscribe any time during the year.  To learn about current subscription prices, please contact 311.